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I have a customer that is using a Norstar MICS XC 1.0 system with two DTI trunk cards. They are needing to change only one DTI card from a plain old ESF B8ZS T1 to a PRI that supports 4ESS. The T1 card is a nt7b74ga-93 Would any of you be able to suggest the correct upgrade path please? Thank...

Does anyone know the history of the Eclipse telephone system? My research seems to show that it started off as part of the Executone line until good old Executone was acquired by Inter-Tel in 2000. Can someone set/get the record straight please? Thank you in advance, bartshandle

Hello, I am working with an IP Office running 8.0.43 and a 9620 phone as a remote phone. We have port forwarded ports 1718, 1719, 1720, 49152 to 53247 as both UDP and TCP to the IP Office internal address. The firewall is a Cisco ASA. What works: We can get the phone to register. We can make...

Hello, I am looking for a step-by-step procedure to assign a new DID to my 3300 Mxe system. Software version is 7.1.4.9_1 Here is what I have: 4 analog DID trunks (analog trunk assignment form shows: Type "DID/Loop TIE trunk") The new DID has the last four digits of 2075 being sent by the LEC...

MICS PRI cards, does anyone know if they send ISDN Codeset 6? This is referred to as the Network Specific Codeset. I have never been asked this before but I have a LEC asking me and I could not find it in the manuals.

MICS 7.1 with PRI I ran the DID template upon start up. My DID ranges 2203 - 2231 work fine to this day but the customer now wants to add a few more that do not match the 22xx format. Entering them in the Trunk/line data field, "Received number". The new DID's are 9189, 9996, 2316, and 0671...

I have a 3300 ICP Mxe running 7.1.4.9_1 and it uses some analog DID trunks. I have one DID number in particular that will ring without answering (for 3 minutes) and then disconnect the call. There is rerouting assigned to the Superset 4025 telephone, it is supposed to send calls to the...