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Hi, I've got a ccs trace which shows a cut off call. The CRM/CIM is blank. Anyone ever had this and if so what was the scenario? Cheers, MM Desk Jockey Lunacy

Hi, Are any of you aware of how you change the message waiting type that Ops Man uses when you use it to create a mailbox on NuPoint whilst creating an extension. It defaults to DTMF (which is the first in the list) but i need it to go to Mitai. Any help is appreciated. Thanks, MM Desk...

Maybe being stupid here... What does this mean received unknown/invalid code from pcs On 3300 running v7 and they pretty much fill up my 500 pages of logs. Desk Jockey Lunacy

Hi All, I am having a bit of a brain freeze. I have a massive site. they dont use feature dn's. They have ip dect (OMM's) and they are all resilient. I have a 5220 in a PUG with 4 Openphones. For some reason the openphones are stuck on the resilient controller and won't fall back to the...

Hi All, Whats the max number of user logins MCD4.1 can have at the same time? Cheers, MM Desk Jockey Lunacy

Hi, Im a bit of a network noob. Could someone please tell me (if i am not talking rubbish) how i would look at the logs of a port on a switch. I need to see if there were any errors for the same time one of my ipphones loses connectivity. Thanks, MM Desk Jockey Lunacy

Hi all, have any of you had this error? Log Number: 4266 Date: 2010/Jul/20 Time: 09:59:39 Source: Call Control - Software Description: DAM audit recovered EtherCnn 191 at cab = 1 shelf = 1 slot = 11 circ = 192 in state 5 owned by non_existent pid hex 00 applic 0, link handle...

Hi, I need to do the Audio Web Conference online course... Is it incorporated in another course as I can't find it. Thanks, MM Desk Jockey Lunacy

Hi, I have about 80 group voicemail boxes (multiple extns going to 1 mailbox) across 14 3300mxe controllers on NuPoint. I have forwarded the extns to a path, which then has an interflow number of a dummy key which is cfwd always to v/m. A dummy agent group with queue callers to path when no...

Hi, I have a HP GL320 G6, when i first boot it, it will not recognise the USB keyboard to enter the BIOS. I havent got a PS2 keyboard so unable to try that. Does anyone know why or what i can do to fix it? Thanks G Desk Jockey Lunacy

Hi, I'm installing MSL on to a HP GL320 G6. Single HDD 160gb. After testing the disk which comes back ok, I am getting an error saying my partition isn't big enough and there isnt enough disk space (Partition Failed: Could not allocate partitions as primary partitions. Not enough space left to...

Hi, My customer is quite forthcoming in the fact that he wants dual hdd on his hp proliant server for his nupoint. if i remember correctly, when you try and license this server it will think it is trying to be a 640 and kick it out? can someone confirm this please? Thanks MM Desk Jockey Lunacy

Hi, I am having problems trying to add a new node to enterprise manager. It is saying "License Failure". My App Record on the AMC says i have unlimited nodes. its been a long day, am i being stupid? Any Ideas cheers MM Desk Jockey Lunacy

Hi, My customer has installed windows server 2003 r2 Standard ed SP2. The software I want to run will only run on either windows server 2003 standard sp1 and sp2 or r2 with maxmimum of sp1. Can someone please tell me the easiest option I have to either remove sp2 or remove r2. Thanks in...

Hi guys, I'm having problems running an IP analyzer, which port would it use, I can't find it in an documentation. I'm guessing it would use the same debug port as ethereal or wireshark as its saying there is another analyser running. Any help would be appreciated. Thanks.