I am using Act by sage version 9 and Outlook 2003. I cannot seem to attach my emails to a specific contact in Act. I went in to Outook and added a new directory, clicked on additional directories, chose Act! Address Book, and it says it already exists and cannot be duplicated twice. BUT..... I...
I went into Outlook to add Act! Address Book into Outlook, it stated it was already done. However, I still don't see the Act tab in outlook so I can attach emails to Act Contats.
I cannot get the Act history to record my emails. I unchecked "Use Microsoft Office Word 2003 to edit emails' in my outlook, I went under my History tab in Act and my options are correct, I have all dates, all types, and all users selected. I clicked on an email in Act and sent it. It is...
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