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I'm Looking for a Mirra 4 Recovery ISO. Is there a place I can download one ? I have a Mirra 4 with a defective HDD. Regards Haugen

Hi All, I hope someone can help me. Maybe there are some SQL experts or Dot NET programers out there. I have done a migration from Perform 3.1 on Windows 2003 to NIM 4.1 on a new Windows 2008R2 server. Before I did the migration I did a Normal installation of NIM 4.1 and it worked ok. I rolled...

Hi NICE Interaction Management experts I have have installed a few NIM installations in a workgroup enviroment. I'm now atempting my first installation in a domain enviroment. The installation seems to run with no problems but after the installation many of the Nice services vil not start. I...

Hi All I have some DVD-RAM media with calls recorded on NCF2 and NCF3. I have the NCF2 and the NCF3, so I'm able to replay the calls. The calls are only on the DVD. There are no records in SQL. I would like to make import the calls and store them to a server. Is there anyone that has done...

Hi Everybody. Is there anyone here with experience with DR-link reconding on Nice Perform 3.2 I have a NICE 8.9 system working at the moment and I want to uppgrade to Perform 3.2. The channel mapping is working in NICE 8.9 but I cant figure out how to set upp the sources in Perform 3.2. In...

Hi ALL I have a win2008 server and a win7 PC. The win2008 server is setup with English United states keyboard. The win7 PC is set up with Norwegian keyboard. If I use the win7 PC to connect to the Win 2008 server by using mstsc. The keyboard settings change to norwegian on the win2008...

Does anyone know how to do this ? IMPORTANT When Storage Center is properly configured, you can define a rule to archive interactions that are older than 50 days. Contact NICE support to implement this feature. My storage center has stopped working. I have got it working again but is is only...

Hi All I hope to get in contact with other users/installers of Aspect Unison Dialer and Nice Recording. I have a new installation with Niceperform 3.5 and Aspect Unison Dialer. Aspect has made a change in the dialer and they are noe sending Dialled Number. I can se the number in the Capy spy...

Hi I need to connect to an old Nicelog that has been turned off for many years. I have connected a screen and keyboard and I can se the software is starting. There is a blue background and yello text. How can I find the IP-adress to the nicelog ? I have a 8.9 CLS that I hope I can connect...

I'm trying to create a user that can view the audit trail in Business analyser on a NicePerform 3.1 system. Can it be done ?