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Is it possible to move Intercom buttons on a Norstar? Customer says it has been done before. I dont think it is possible. Have tried F*81, no luck. Any suggestions?

Any reason why Off Premise Notification will not work on ASM?

I have a customer that removed an Option 81 about a year ago. Now they want to re-install this same system in another state. Now, they have completely disassembled it and it is in their warehouse. I, personally, am pretty good with the software but the hardware...i'm lost. I put in a 61 for the...

I have a CP 150 3.0 and I cant get into it. I have connected thru the serial port to confirm that the IP is still set to default. I've set (and rebooted) my laptop one off from the CP but still cannot connect thru IE. I CAN ping the CP from my laptop just cannot connect. Any suggestions would be...

Customer had a very old Telrad system and we replaced with a Norstar MICS with a DTI. Now, after I installed all the equip. I couldnt get the T1 working. I have green lights all the way. When you dial a number, nothing ever happens. Qwest says the T1 is very old and they will make changes on...

Maybe someone else has seen this... I have a customer that has 22 sites with Norstars. One of those has issues with their RAD. Sometimes it answers, sometimes not. The times that it does, it will connect at like 7200. I dont dial into it often but have several times, each time I do, I dont have...

Anyone ever heard of the SysID changing on a Norstar when installing a PRI?

I have a customer that has a BCM400 with 3.7 software. They are wanting to add DID trunks instead of the current PRI. Their other vendor is telling them that they have to upgrade to Linux OS in order to accomplish that. Is that true? Can someone explain it to me? Thanks

I am attempting to transfer calls from a CCR tree to another location. In other words, one of my paths is ext transfer but cannot make it work. It says, "the line or line pool is not configured correctly". I have done this before but cannot remember how to do it. I feel like I've tried...