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  • Users: hari2578
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  1. hari2578

    Call Pilot 4.0.4 Backup not happening

    Hello All, Greetings to you all!!! Since sometime we are unable to take back up of our call pilot 201i 4.0.4 server via SLR5 tandberg tape nor via network. So far i have installed the below peps and tried rebooting the server couple of times but still doesn't help: CP404_UpgradeWizard_v08.exe...
  2. hari2578

    Need to restrict outgoing from one key but allow both on another key

    Hello Folks, I have a requirement.Sure its a tricky one!!!. Current Setup: 1.Option 81C Rls 4.5. 2.Have an M3904 Phone with Key 0 as DN 2000 MCR and Key 1 as Dn 3000. 2. DN 2000 and DN 3000 are able to make/receive internal/external calls. Requirement: 1. For DN 2000....allow it from...
  3. hari2578

    CS1000 Rls 4.5 CWT stopped Working all of a sudden

    Hi All, My customer has a CS1000 with 4.50 W. Last week the customer complained that the call waiting feature on all the phones have stopped working. They all have M39xx phones and no IP Phones. I have tried installing the latest deplists, but in vain. Any thoughts if some package...
  4. hari2578

    Share the procedure for copying database.rec onto my personal computer

    Need your help!!! I am trying to take remote back-up of the config.rec and backup.rec files from PDT. 1. I have access to PDT. 2. The systems are CS1000M,61C and 81C. with release 3.0,4.0T and 4.5W. 3. Have IP connectivity and modem connectivity for site. Need to know the procedure on how to...
  5. hari2578

    PATCH MPLR08660 needed

    Hello members, I am need of patch MPLR08660. This patch is the fix for high call usage registers PCNT... I am unable to find the patch in the ESPL site... Kindly send it me if anyone has it. Thanks, Hari Vittal. hari2578@gmail.com
  6. hari2578

    DECT Phones 4025 unable to subscribe

    Hello Guys, I have a customer who had his datacenter shifted, and so also the Nortel CS1kS. Currently everything is working fine except the Nortel DECT phones 4025. They have DMC 8 card- 2 in number. 1> Since the old config was not working, we configured the TN's afresh for DECT. 2> The base...
  7. hari2578

    When on ACD NO MUSIC plays with IP phone, but plays with dgtl phones

    Hello ALL, This problem is really taking a toll now..Need your expert ideas!!!! We have a customer with CS1000M (2 grp) system rls is 4.00T alongwith SECC 4.2 with CP201i. The the customer has a small callcenter setup... when they call the callcenter number using a M39xx phones and if all the...
  8. hari2578

    able to hear music using dgtl phone but not on ip when on acd queue

    Hello ALL, This problem is really taking a toll now..Need your expert ideas!!!! We have a customer with CS1000M (2 grp) system rls is 4.00T alongwith SECC 4.2 with CP201i. The the customer has a small callcenter setup... when they call the callcenter number using a M39xx phones and if all the...
  9. hari2578

    IP Phones not getting registered!!

    Hello All, We have a new installation for BCM 400 4.0... The BCM is given a public IP..and the phones need to registered from a remote site using private IP's, which is connected to the main site(where BCM is sitting) on a dedicated fiber link..(via router).. THe customer says they have no...
  10. hari2578

    Looking for patches for Rls 24.25 Option 11C

    Hello guys, I have a customer whose database crashed.The software rls is 24.25 with an option 11c..in EMEA.. I have rebuilt the whole system...need to install patches. please let me know how i can get these patches.. Also there meridian mail(rls8).. is not coming up..it shows the layer 2 is...
  11. hari2578

    Digital Phones getting disable inspite of being connected?

    Hello, I have a customer with Option 11C Rls 4.5...the system is with 1+4 cabinets....Some of the phones in the premises get disabled automatically inspite of being connected. When i run the LD 32 with idu..i cannot see the details of the phone....i tried changing ssc,s/w daughterboard,,fiber...
  12. hari2578

    Call Pilot 201i unable to start all the services.

    Hello tech-savvy's, I have a customer with CS1000S with CP 201i. CUrrently the cp is down.. I tried to restart the CP many times and it gives me errors on the CP(like system unable restart services...DSP resources not available).. During the system reboot my ELAN comes with..in my LD48 stat...

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