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Anyone know what this log means ? forked resp=487 in state 26 orig 0x128e6710 new 0x128e6389 callid 1426208480-103412966 newtag=9169f456 forked resp=487 in state 26 orig 0x128e1af9 new 0x128e6287 callid 735418480-103412889 newtag=6487654b forked resp=487 in state 26 orig 0x128dcc5d new...

Please correct me if I am wrong in my understanding of this. If I have a number conflict between 2 MCD's and still cluster them without resolving, would the following be the case : Clustered Call Flow: systemA Dials 3000 System A checks its local extensions (match found and rings and doesnt...

Having a bit of a dilemma with setting this up. I need to reconfigure and existing itree. when option dtmf 1 is chosen from the main menu, I need it to route to 3 different destinations at 3 different times of day. Also need to route to a 4th desination when there are holidays. How can I go...

does anybody know handsets automatically go into failover state even if they are not resilient. The handsets show as "in service" in "ip telephones all" form but registration reason is failover instead of start. does anyone know why this is ? thanks

Please correct me if I am getting this wrong but : When using an MBG as a proxy server to a sip provider, should local streaming be enabled so that the LAN interface of MBG streams directly to sets or does this need to be allowed to go via 3300 and e2t ? Thanks for the responses.

Trying to install a new client but receiving the following error : UC was unable to set call forwarding. Please verify the destinatin youve programmed for the "always forward to" setting in your active profile. I have other clients working but cant seem to get this one client to work. Any help...

I have a problem whereby when an agent is dealing with emails,others applications etc, and when a call is waiting, the agent advisor pops to the front of the screen. Is there any way of getting the pop toast to not come to the front of the screen ?

Does this load work on MSL ?

Anyone know if there is a password recovery for the contact centre management software ?

Hi I need to get some clarification on option 125. Basically, vlan1=data and vlan2=voice Using 3300 for dhcp on voice vlan. Using cisco router for dhcp on data vlan. Do I configure option 125 on the cisco router so that this points to the voice vlan, therefore the phone boots into the data...

New to Cisco and would like to know if a cisco 837 router is capable of configuring custom DHCP Scope options and what the commands are ?

Recently installed MBG in server only mode and customer is using a smoothwall firewall. I have got all the port forwarding rules in place and MBG server is in the DMZ, but I just cannot get the phone to download its boot file. Any ideas on how I can prove this is a firewall problem ? Also, the...

Got a 3300 to install whereby the customer wants the RTC ip address to be 192.168.1.2 and using the 3300 DHCP to assign IP's in the 192.168.2.1 range to the IP sets. Is this possible ? and what would the reason for this type of setup ?

Have a site with 3300 and LBG with OCS. Extensions on the 3300 start with 53XX and extensions on OCS are 5553XX.Is it possible to use dynamic extension to ring both numbers simultaneously and how can I achieve this in the programming ?

I am programming a T1 interface for ISDN for america. I am more used to programming E1 PRI's but am programming a 3300 controller to be shipped out the America. Apart from programming the interface as a T1, is there any other programming in Link descriptor, Protocol ass etc that is specific to...

Going to be migrating a 6100 physical server to VMware and also changing the IP address. Is there any mitel docs for this procedure ? Need to double check what licensing requirements are and also how to restore the database

Anybody know where I can get my hands on some free PMS simulation software for the mitel 3300 ?

I have a 3300 with 100 voicemail boxes of which only 38 of them are being used, so licensing is not the problem. I cannot add mailxboxes and I get the following error when I try to add more in : A field was entered incorrectly, verify the length and syntax of each field. Also the software logs...

I have a problem with a 3300 whereby every morning when the customer checks their handsets, the time is approx 20min off. The 3300 is a node on ops/ent and is not scheduled to do any time synch. Mitel have recommended changing out the entire box, but Im not confident that this might work and...

Going to be implementing ACD resiliency between 2 controllers in a cluster of 15 3300's. Never used SDS before and would like to find out if I can implement SDS on only those 2 controllers to share certain forms as required by ACD resiliency, or does SDS need to be enabled across the entire...