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I have decided to take my career in a new direction after 10 years with my company. I just wanted to drop by and tell you guys thank you for all the help and knowledge you have given me. I wish all of you the best and thanks for everything.

I have a customer that gets alot of automated calls like "This is your State Senator calling to tell you what a crappy job I'm doing and I'm gonna raise your taxes". I have the Incoming Call routes like this: Line Group 0 Incoming CLI 800XXXXXXX Destination VM:AutoAttendant And Line Group 0...

I was looking on the Avaya University Website under my profile and noticed that it was valid for 2 years. My question is after my 2 years is up will it effect our ability to purchase IP Office products due to the validation of my cerificate. It will be 2 years next month and just wondering if I...

We had some storms last night but everything but 1XP is working fine. I do know that the power was lost because my desk phone was not logged in when I got to work this morning. My 1XP mobile app was not working but I figured that the service just needed to be restarted. When I returned to the...

We installed an IP Office 500 V2 in our office running VM Pro on a UC Module. I am trying to setup and On Call Hunt group. So far I have the Hunt Group set up and the button on the phones to log the techs in and out of the Hunt Group. Everything works except the notification. Is there any way...

I am installing 3 IP6000s and followed the avaya pdf to get them to register. All three are registered and can make internal calls. I have tried removing the 9 via RR9R but nothing seems to work. My didgmap is [2-9]11|0T|011xxx.T|[0-1][2-9]xxxxxxxxx|[2-9]xxxxxxxxx|[2-9]xxxT|[9]xxxxxxxxxx And my...

I recently installed an IP Office 8.0 in an OBGYN clinic. The Dr on call heard the "press ** to return the caller" message and tried it. I called our tech support and they said that is an internal feature only. My question is have any of you guys set a system up with embedded voicemail that will...

I installed this BCM about a year ago and have an intermitting problem of the time jumping around. Because it is in a school the teachers use the clock on the T7208 for class period legnths. Have any of you guys ever run across this and/or have a solution? I have set up the entire systen with IP...