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Hi guys, any idea how to notify the employee/Cashier that a new order (Injected by transactional services) has arrived and is waiting to be payed. The employee / cashier could be ring another order on a different RVC or could be away from the workstation. A beep, .wav file reproduction or a...

Hi guys, we need to upgrade from micros res 4.7 to micros res 5.5, we are aware that we will need to update the KDS with some files to make them compatible with res 5.5. Could you please provide guidance on this process. Thanks in advacne Previous reference posted by jimmymcp02...

Hi Guys, we need to update our windows 2003 server to make them compliant with PCI, due that this represent a major effort, we would like to install a newer OS like Windows 2012 or windows 2016, but the compatibility table from Oracle said that Res. 5.5. is only supported on windows...

Hello, We found an error when using the Bulk Combo Order functionality, Micros registers the combo menu items and the side products ok, but the problem is in the calculation of the total, the system shows the price of a single package even if you ring 10 or 20 combos, this is obviously...

Hi, Could someone provide me a guide to migrate from Micros 4.7 to version5.4. Basically i want to keep historical data and setup from version 4.7 Regards Josue

We start using the version 5.4 of Micros Res and found a problem with the KDS module, every order is routed correctly to the assigned screen, when the employee pressed the Done key on the bump bar, the order got deleted from the screen as expected, but if you try to review the last order...

Hi, I am looking for a way to connect a VeriFone VX820 pin-pad to a Micros terminal with Windows CE 6.0 Operating System, Verifone provide me a windows embedded driver but I wasn't able to run the installer on the Windows CE terminal. Does someone has successfully integrated this devices ...

Hi, I am looking for a way to create a notification at Micros terminals that alerts the cashiers if the CAL function is turned off on that terminal. We need to be sure that all the terminals got the last updated files, It's this a currently micros function or could be created inside a...

Hi, could someone please provide instructions on how to setup a discount rules on Micros Rest version 4.7 I need to setup the following scenario Our customer will receive a free Small French fries when they buy a regular burger on the same ticket. Our requirement is the following 1. -...

Hi I have a sim interface to populate an external table with info related to cash pickups, inside the Sim i have this instruction LoadKyBdMacro Cash_Pickup, MakeKeys(CASH_AMNT), @Key_Enter I need to catch if this loadKyBdMacro returns a message o error when the cash pick up is more...

Hi Guys, could you please explain to me how to setup Micros to request a manager approval when the cashier tries to delete a service charge in the current round. This is QSR and is mandatory to let the cashier do a void of the menu items in the current round, we just need the approval in...

I have some Micros WS4 terminal running Windows CE4.2 operating system. We have a Sim and Dll files developed to work with CE6.0. We tested on CE4.2 and show up some errors. It's possible to upgrade the OS from CE4.2 to Windows CE6.0 ? Thanks in advance.

Hi, I recently installed a new terminal to Micros Rest 3700 server, the Micros version is 4.7. The terminal is a WS5A, everything works ok, except for the printer, doesn't print ticket or reports, each time I send a report the log registers the following error No printer config in...

Hi, we are experienced a problem at the End of Day process, we run an autosequence with the step rotatelog.exe which should create specific log archive for each day, we found a couple of problems with this process 1.- The step ROTATELOG takes 928 seconds ( Approx. 15 minutes)...

Hi, i am looking for a way to disable a Key related to create new shifts after 11:00 PM, the manager wants to be sure that their staff won't assing / increment any employee shift in the time period from 11:00 PM to 6:00 AM. Regards Josue R.

I receiving this error every day, i already ran the process call micros.sp_purgehistory(); also did a rebuild to the database, after run the following sentence Select min(business_date) from micros.trans_dtl got records with date 2008 Should i jus delete every record older than 2012...

I Started a Database Rebuil and I recived the followind log line error: Aparently the database rebuild completed succefully but showme and error line 6/26/2012 11:59:40 PM: Completing Rebuild 6/26/2012 11:59:40 PM: Stopping Database 6/26/2012 11:59:40 PM: Completed rebuilding of the database...

Need help with the No expo Done Before Paid Functionality: Pos Configurator ? Order Devices –> Expo Auto --? Dynamic Order Mode Active option --- No expo done before Paid This options works great with regular orders but start to generate problems as soon as you reopen a closed...

I have a special requirement for the Drive Thru Terminals, the cashier input the order on the Order Taker Terminal, as soon as he press the Send Order (Service Total) the order goes to the kitchen monitors and the Order Taker terminal automatically prints a ticket with all the menu items but...

Hi Guys I have a request to restrict the manager approvals in a way that they can only do that by Magnetic Cards, basically some of them use an weak Password ID and some cashiers take adventage of that. Is there a way to do this ? Josue R.