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I have a CS1Ke running a CPMGS on 7.5. It's really too big of a system to not have redundancy but here we are. In an effort to mitigate risk, I'm trying to build a standby spare that can replace the active processor in the event it goes down. I have a spare CPMGS card but it doesn't have a CF...

Good Morning. Looking for some Signaling Server troubleshooting techniques, maintenance commands, or logs to look at to help me identify an issue. Site A = Main Office with CS1000m, leader and follower Sig Servers on 7.65. Site B = Remote office with 29 I2004p2 phones registered and load...

Anyone having to address the WanaCry vulnerability on CallPilot? We're patched current through Hotfix SECPEP018S. I see no recourse for correction on a CallPilot server short of unplugging from the CLAN. Anyone seen an official statement from Avaya?

Hello, is there a command in the CS1K or Element Manager that will provide a stat of how long a particular IP phone/TN has been registered to the node?

Customer currently has a Spectralink wireless system integrated to a Nortel 81c. The phones mirror 2616 digital sets and have 6 lines for shared coverage. We're looking at converting them to VOIP but need a comparable wireless solution to integrate with CM. The customer doesn't want to go with...

We have a CS1000m-MG on 7.65. We have an IBM COTs signaling server deployed as our primary security server and signaling server leader. We want to deploy another IBM COTs signaling server to be a follower for redundancy. We've loaded the Linux Base, installed the 4 patches, and added it as a...

We are decommissioning a CS1000 (Option 81) that currently has an IBM COTs Signaling Server and MC32s on 7.5. We want to move that Signaling Server/MC32s to another site running 7.5 and install it as a follower for redundancy. Will the relocated signaling server be a follower of the existing...

We have a CS1000e with 5 media gateways on 1010 chassis. The switch that currently houses the ELAN/TLAN is being replaced tomorrow night. Question - Will a brief disconnect of the ELAN cause any major system issues? Would we need to sysload or INI afterwards or will the media gateways come...

I have a user that just noticed a book icon on the top left of the display on her 7965 telephone. Anyone know what that is? She doesn't know how it got there and I can't find anything on it. I've attached a picture...

There are 2x Adtran boxes (for redundancy) that take in SIP and feed PRIs to the Cisco. When IP connectivity to the Adtran is down the PRIs stay up so the call manager will still try to send calls through that path but they don't complete. Is there a way to tell the CM to try a different set of...

Old Nortel guy pretty new to Cisco world looking for a little help. We have a tech support group that consists of 3 phones with a shared DID on Line 2 of each phone. Currently, someone calls into the DID and it rings the 3 phones simultaneously and if not answered, rolls to VM. We would like...

Anyone ever issue the "help" command in PDT and cause the TTY port to become unresponsive? The port has been unresponsive for over 3 hours. This is a CPMGS processor and now I also cannot access Linux through Putty or navigate to EM via browser. Phones and CallPilot still seem to work fine, just...

I installed a CS1ke Rls 7.5 back in 2011. It has 4 MG1010 cabinets, the main cabinet having a CPMGS card with the other 3 cabinets having MGC cards. We are adding a 5th cabinet and I thought I would take this opportunity to update all the service updates/patches since this system hasn't been...

Greetings! I have implemented the Intercom feature on a few 7945 sets but when I call an extension via Intercom, the recipient has to press their intercom button to respond. Is there a way for the recipient to get the call automatically over the speaker and respond to the caller without having...

We have a BCM50 on Release 1. Element Manager works fine. When trying to launch CP Manager from Element Manager, or when trying to directly browse to the IP address of the BCM in Internet Explorer, you get "Internet Explorer cannot display the webpage". The BCM has been rebooted and problem...

Good Morning! As a traditional TDM guy, I'm still a little fuzzy on IP Telephony and have a request to determine what we would need to do to replace current digital phones on the desk with SIP phones. We're currently running CS1000m-MG (Option 81c) on 7.5 with a Signaling Server/Media Card...

I'm reading about how Security Framework will allow CCMA users to access CCMA via their network login credentials. It also seems to indicate you have to have System Manager or UCM for this to work. Is anyone using Security Framework? Does it require UCM or System Manager or can it work stand...

We have a BCM450 on Release 5. A user has forwarded her extension to her cell phone and after canceling the forward, it still rings to her cell phone. Some things we've tried to knock it loose: 1. Unplug and plug back in her telephone 2. Remove the target line from her phone 3. Removed the...

IEX interprets the 512 code below as Agent Busy. Anyone know what the agent does to trigger that 512? ______dbEventMap____________________ dbAgtState_____________________ cmsType event name *state* code name 18 512 Agent Busy 2 160 Agent Busy

Good Morning, we have a CS1Ke running a CPMGS on 7.5. 4 MG1010 cabinets with no IP telephony, all TDM sets. We found that the backups to the USB were failing and replacing the USB drive did no good, they still failed. I accessed PDT and by simply entering the "help" command, my TTY port has...