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Ive got a strange problem with one of my Cisco asa units. Its a 5508-x (IOS 9.4) on a 100Mbit ethernet connection. It has 3 site to site VPN tunnels to other buildings carrying VOIP traffic. Everything seems to work fine but when our users hit one of our POS servers which is colocated the...

I have a BCM 400 running version 4.0.2.03a. Its a 6/2 split running 3 PRI DTM's with 3 DSM 32's. For the last year the system has been idle with no PRI's hooked up. We had a "tech" out a few months ago to run patches and get it ready. He left it with some strange problems. We have 3 new PRI...

I have a BCM 450 with the expansion module. We run both IP and TDM sets on it. I recently had to move some extension to another part of our building. Of the 4 extension that were moved one will not function. However according to my cable testers the line is up correctly, no crossed wires...

I'm seeing a problem with our BCM450 with 3 PRI DTMs. It keeps posting an error about digital trunking clock in free run. I never get any loss of frame or dropped calls. The DTMs are clocked Primary External, Secondary External, and the third is Internal. Generally this would be a problem...

I have a MICS running system 4.0 and the NAM is intermittently failing. Tracked it down to a bad hard drive. I was able to get a disk image of the hard drive(block level) restore it to a new drive and repair a couple of fat16 errors. Once the new drive was installed the NAM gets caught in a...

Is it possible to link a BCM 450 with a BCM 400. Both system would be mostly separate. The only thing the system must be able to do is talk with each other extension wise. So if someone on the BCM 400 dials an extension that is on the 450 it will actually connect. Everything else call center...

I'm having trouble with the BCM 4.0 public key ssh. I generated a new key added it to my id_rsa.pub file but it doesn't work. All it says is permission denied (publickey,keyboard-interactive). I noticed the RSA fingerprint I receive from the BCM is different from the one that is in Element...

We have a BCM 400 currently unpatched(not a partner). Element manager has developed a problem when trying to connect to the BCM. It stalls out on "resolving cartridge identifier". Its been working fine up until yesterday. It may be something as simple as a restart(dont want to bring th e...

I've got a BCM 400 4.0 and am having a hell of a time with it. I get these series of errors: 52006 Critical **ERROR** Receive EMS_EVENT_CONNECTION_LOST from MSM;MPS service aborted. 50064 Critical The Media Path Management sub-system unexpectedly became offline - terminating...

I'm having a hard time finding out if this is possible. I have a bcm 400 with 3 PRI cards and 3 DSM 32's. We also use 30 IP phones. I wanted to know if I can remove one DSM 32 and add a FEM mbm. From there I could use existing norstar DSM's and increase the amount of digital sets. The only...

I have a BCM 400 4.0 with 3 PRI cards and 3 32 ext DSM cards. All 96 digital stations are in use and 23 ip sets are in use. I've ran into two very different problems. The first is that one of the digital extensions has stopped working. The phone will boot fine, display the date and time, it...