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- Users: sonoferasmus
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Timeout for entering responses in CCR
Is there a way to program the CCR on a NAM to increase the time out available to enter a response? The only way I could think was to go back in and re-record my messages with some blank space at the end of each statement. We have patients calling into the doctor and when on a cell phone have...- sonoferasmus
- Thread
- Replies: 1
- Forum: Nortel: Norstar systems
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NAM message files
Well - I had to swap out a NAM 4.0 that got zapped and wann't answering properly. Now, they'd like to see if we could get the message files off of it. I can slave the drive in and see all of the file structure and the message files that were added over the past 2 weeks. Is there any kind of...- sonoferasmus
- Thread
- Replies: 0
- Forum: Nortel: Norstar systems
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DID going to Attendant Directory
Got a client with a NAM 4.0 and MICS 7.0 with DID's coming through a PRI. Internally, when you call an extension, the forward no answer goes to the individual's NAM voicemail box. However, when that person's DID is called from the outside, the forward only goes to a general "Please enter the...- sonoferasmus
- Thread
- Replies: 14
- Forum: Nortel: Norstar systems
