Anyone have the steps to install CSCM on Linux after 5.x and kickdisk succesfully installed. No scrren or monitor for gui so need to install by command prompt. What executables have to be run off cd???
I know you can import agent information Name, ID ,extension etc....to Perform after it is installed, can you import Supervisor/managers information, those that will listen to recordings in a similar fashion??
D0 I have to have old system up and running with the new system to retrieve calls on older version?
And, the old CLS has all the info about call and dat tape Number etc. Is there another approach??
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