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We have a CS1000-E 5.0 DSN switch that uses pre-emption dialing. the problem that we are running into is our state has one area code, and a majority of the nxx's are long distance. I am trying to create a RLI to route this properly. I have created a RLI with a Entry 0 with our DSN trunk and...

We have a VTC system that uses a PRI for acces to the outside world. Recently it has not been working and we keep getting a ISDN error "Incoming call barred" when using it and a PRI222 DCH: 35 DATA: 00000006 PRI229 DCH: 35 DATA: 00000000 when trying to call it. [highlight...

I am getting this error when trying to dial the trunk. [highlight #FCE94F]PRI222 DCH: 35 DATA: 00000006 PRI229 DCH: 35 DATA: 00000000[/highlight] Below is the configuration of the PRI. [highlight #FCE94F]TYPE RDB[/highlight] CUST 00 ROUT 35 DES VTC TKTP TIE M911P NO ESN NO RPA NO...

We have a internal ISDN pri TIE trunk used for our VTC system that is not able to dial out on any of the outgoing trunks (Local, DSN,Long Distance). We turn on D-channel messaging on this trunk and come up with this when it is trying to dial out. DCH 35 IMSG SETUP REF 0000800A CH 0...

We are getting some errors and wondering if anyone had any ideas on these. One is: AUD093 000019AF 0000181C 0F0A9327 00000001 00000000 000019AF 0000181C 0F0A3327 0 0000001 00000000 Second one is: 8UG5112 8UG5112 : 00001E04 00001E73 14 8UG5112 + 008F07FC 0088CCC8 0088C65A 0088C059 0088AE63...

How do you verify in programming what digits are being sent out for caller ID. We are trying to get our block of number to show one number when calling outside of our switch.

I am getting this message when logging into the web page. Login failed because the TM server is missing the required security device (Dongle) Have tried a restart and that did not help. Not sure where to check for this, to see if it does see the dongle.

Where do I get the most updated PEPs for callpilot 4.4.4 for 201i?

We are getting a message error in our database. Event from [] , Event: ID=25, Description: Dialogic Event Management system initialisation failed. This means that one of the necessary stages of the startup of the CT Server has failed. The CT Server will not start. You should try again to start...

My scheduler in TM keeps shutting down. I am trying to work on a script that will check to see if it is running and then restart the SCHQUE.exe program. The problems is I think there is some options missing that should go after the .exe. Anyone know how to start this manually?

Does anyone know how to start the scheduler from outside of the TM program. I am trying to setup Whats up to restart the scheduler service when it goes down. I have it getting my traffic analysis stuff every hour and don't want to lose anything.

I am trying to get a PTT handset to work on a Nortel 3904 telephone. Hook the PTT handset up and the will not recognize me taking it off the cradle unless I press the PTT button before I pick the phone up. I have looked through the programing and cannot find anything to tell the phone not to...

Is there a way to get TM to automatically log in so the scheduler is running to do it's jobs.

I keep getting this when I try to bring up the synch tasks HTTP Status 500 - -------------------------------------------------------------------------------- type Exception report message description The server encountered an internal error () that prevented it from fulfilling this request...

I keep getting this when I try to bring up the synch tasks HTTP Status 500 - -------------------------------------------------------------------------------- type Exception report message description The server encountered an internal error () that prevented it from fulfilling this...

Does anyone know a way to have TM export the midnight routines into a database for historical purpose?

We have a Merdian 1 81c CS1000. I have been told that we need to start showing all internal calls for our CDR. Right now nothing is showing up, just the external calls. Is there something that needs to be activated for this to happen?

We have a alarm light on top of one of our columns. We have looked at all the cards and check voltages into switch and everything is looking good. have not noticed anything coming out on the terminal for alarms. Any Ideas on how to find what is causing the alarm?

I have the new version of firmware for the 3904 phones. How do I get the file from my computer to the switch so I can upgrade the phones? We have a CS1000 Merdian 1