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So, there's user accounts for PC Pro, for the web based maintenance manager and for SSH into the PBX. Are they all seperate? Which place is the one you manage the PC Pro login accounts and is 'system manager' the highest? Thanks!

Hi All I presumed that from the SV9500 web-based maintenance menu it would be straightforward to do a office data download, and then upload later to restore it. This would mean if the VM host was still functioning on the same IP with the same licenses, at the same software level, simply...

About 10 years ago I setup a big IP-DECT solution - about 70 radios, 300 handsets, 3 continents and we were warned by a distributor not to use the ML440 handsets due to them 'working differently'. But frequently I am aware of people using the ML440 and I actually think it's the nicest handset...

Back in the mid 2000s NEC were randomly starting to push their larger systems in the UK, which had traditionally been only able to sell the small kit (via a weird in-bred subset of NEC, who were scared of anything that didn't just have 8 extensions on a box on a wall). I was thrown in at the...

It's been a while since I was living and breathing IPX/SV8500/SV9500 and I'm going to have to troubleshoot a few issues tomorrow. I wondered if anyone could jog my memory what commands are available to determine how many SIP clients (NEC and/or 3rd party) are registered/logged in out of however...

Hi Everyone We're an NEC dealer and for a long time have been supporting an NEC IP DECT solution. We upgraded our IP-DECT server last December and we forgot to transition over the firmware files for the G266 and G566 handsets and NEC have removed the firmware as a download from their website...

Hi Everyone I'm doing some optimisation of an E.164 international dial plan (basically PSTN dialled including everything beyond 00......) and although I do have a spreadsheet containing all this raw data, it's about 12 years out of date. I basically administer a phone system that supports both...

Hi I'm trying to determine the simplest way to enable users to register an endpoint over a 3rd party SIP phone on any internet connection... The problems I'm aware I have to tackle are: 1) NAT at the Registration end 2) Security for SIP authentication 3) NAT at the endpoint end We have an...

Has anyone else out there noticed that when using the IPDECT (AP400 and G566 for example) on the SV8100, there is no ringing tone when calling to CCIS parties? I've noticed it does actually ring for a split second and then jump to 'connected' thinking the call is connected when infact it's...