Setting a tm88v in aloha as a windows printer works great but I can't figure out how to get the cash drawer connected to the printer to fire. Works fine if I set it up as an OPOS printer though...
What I'm trying to get is a quick print with a logo and I can't seem to get it. Windows printer...
Everything prints great in aloha, but when i am in takeout and delivery, hitting the print receipt button does nothing. I can push print itinerary and it works though. Any ideas?
Just switched to using VISANET (heartland) and the FOH says the card was processed offline, yet EDC shows as authorized. "POS is ON" in EDC is flashing real quick like its constantly connecting and disconnecting, not sure if that has anything to do with it or that's normal. Any ideas?
How do you do tip outs for servers in a cashier environment? I get the error "You cannot perform a cash in/out function using the account designated for Tip Outs." when I try... I set it up the tip out account under petty accounts and then assigned it in the store settings > financials > tips...
I currently calculate my labor adding my salaried employees manually. Is there a way to add them to aloha so i can actually use the labor reporting? Sure would be nice to use the front of house feature on the fly...
Trying to put a survey script together for myself with validation on both the survey entry and redemption end but I have a few issues.
Issue 1, the Survey code?
How is Aloha encoding the survey codes? The manual says a 15 digit survey code should include things like, date of order, hour of...
I run two separate kitchens, one is opened all day and the second opens during the dinner rush to help the first kitchen by taking over all takeout and deliveries. I am trying to get my printers to change over during the rush to the takeout/delivery kitchen, but only for those specific order...
Running aloha with takeout and delivery and I'm curious about how the proper way to set up delivery driver commissions. The way it's setup now is a 1.50 surcharge is added to all delivery checks and then its given back to the driver via his (custom) checkout. Seems like the issue with that is it...
I've had this problem for a while now and just ignored it because the printers are "fast enough", but I know they are no where near the proper speed. Years ago, when all of my terminals ran windows 98, my t88iii printers printed receipts as fast as they physically could (think self test). Fast...
When I use the repeat button on any pizza that has half and half toppings, the first pizza is normal, and any repeated pizza is 1.75 more. Works fine on pizzas that aren't half and half pizzas...
Everything worked fine before I updated to 6.5.39... Any ideas?
Printers are printing slow and using more paper after updating to aloha 6.5.39... Not sure why since nothing changed. I used and sill use OPOS printing.
Any ideas?
Does anyone have gift certificate manager? I am licensed to use it but I've never tried it. Now I'd like to, but I don't have the CD (cd2?) anymore and the new CD I have doesn't have it on there.
I tried programming a new symbol LS9203 today using what little information I could find, but could not get it to work with Aloha.
Could someone point me in the right direction for this barcode scanner?
Thanks
Can someone knowledgable run me through setting up the new aloha takeout and delivery or even better, link me or send me some kind of manual for it?
Thanks!
I have a question about the licensing. First,i will start by saying I don't really have a dealer. Second, I am not compliant. I am working on upgrading to 6.x but currently run 5.3.29. My question is, can I upgrade to the highest version of 5.3 for free?
Also, does going from 5.3.29 to the...
I do not really have a dealer, but a friend of mine ran the sales department at the local aloha dealer. He left the company for a better position at another job in late 09, unfortunately.
My question, or problem rather, is that after receiving a quote for "1 license upgrade, 1 command center...
I currently run the older v5.3 version of aloha, with deliver and frequent buyer and would like to upgrade to the newest version, but I cant seem to find any kind of white-papers, brochures, screen-shots, change-logs or similar information on the new, redesigned version of the delivery/takeout...
When is Aloha going to come out with the update to their delivery/takeout features? My business is 60/40 dine in/delivery. I love Aloha for dine in, but lets face it, the delivery features are old news.
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