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  • Users: kce9751
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  1. kce9751

    CLID Question

    Hello All, I am trying to send out the individual numbers instead of the main billing number. I have defined the following CLID and assigned it to the phone: CLID yes SIZE INTL ENTRY 5 HNTN ESA_HLCL ESA_INHN ESA_APDN YES HLCL 644 DIDN yes HLOC LSC...
  2. kce9751

    Help with BFS

    This is a older version of 25.40B. A few weeks ago x4923 and x4500 were swapped. The hardware was swapped and the programming. Afterwards, their boss complained that she can not see when they are on the phone. So I deleted and readded a BFS key to her phone. She has a add on module. However...
  3. kce9751

    ISDN Sets on CS1000E 7.0

    Hello, I have a CS1000E that has a misp cards and uilc cards. Calls can be made and otherwise the phone is working but it does not get dial tone. Does this require DTRs perhaps? Any help would be greatly appreciated.
  4. kce9751

    MWI not lighting on 2500 analog sets only

    Hello, The MWI light will not light on 2500 analog sets on this cS1000m mg rls6.0 machine. I do not see patches related to this. Any ideas on this would be helpful. Kim
  5. kce9751

    CS1000E Upgrade Issue

    I am upgrading to release 6.0. When I enter the compact flash that I created, I get "remove disks or other media press any key to restart". Even if I remove my compact flash I get that same error. Anyone seen this issue? HELP!!!!!!!
  6. kce9751

    High Speed Link Will Not Come Up

    CS1000 SG (Opt 61) Release 5.0 Up to date on patches Hello, I'm working on an install and I'm trying to figure out why the high speed link will not come up. The carrier comes up at 100MB Full. I have rebooted so many times both cores. I've replaced the cable, reseated the pentium cards...
  7. kce9751

    New Install-NPR327 when trying to enable superloop 28

    Hello, I am working on a new install. I have 2 IPE shelves. One IPE shelve is split between two different superloops.(8-1 and 28-0..2 segments each). The other IPE shelve is 28-1 with 4 segments. I am unable to enable superloop 28 with the enll command or enls, I receive NPR327. I've...
  8. kce9751

    Where do you find the CP PIV database media converter

    I am in the process of upgrading a switch to 5.0 and the nortel docs show that i need to convert the Pentium II database on floppy to the cf format. So I am needing the database media converter. Where do I find this? Thank you!
  9. kce9751

    PWR013 XSMC 01 0 0

    I'm getting this error on an option 61C. I've already replaced the system monitor card and the cable between the master and the slave. Does anyone have any other ideas on this one? Thanks.
  10. kce9751

    TTY randomly disables

    I have a tty port that keeps randomly disabling. It does it daily sometimes and other times it will run 2 or 3 days before disabling. We have changed out the QSDI card and DTE/DCE cable. It appears to disable most frequently during the midnight routines when ld 43 is running. Any ideas? I...
  11. kce9751

    Call pilot faxing

    Can someone please help me with understanding the difference between a fax seat and a fax channel. If you have 20 fax seats..... Does this mean 20 users can send and receive faxes??? Does this require 1,2,3,4 fax channels??? Any help would be appreceiated. Thanks.
  12. kce9751

    Hotfixes for the Call Pilot Reporter Web Server

    I know that we do not install the hotfixes for the call pilot server directly from microsoft but does anyone know if we install them from Microsoft for the call pilot reporter web server. In other words, where is the list of call pilot reporter hotfixes? Any help would be appreciated.
  13. kce9751

    Caller ID information

    Questions: 1) The customer wants it to where when someone call from outside to a phone onsite, they can see the true number they are calling from. 2) They want to make it so when they call some one else, it doesnt always display the same number. IE-XXX-XXX-3300... they want it to be able to...
  14. kce9751

    Call pilot answers after 3 or 4 rings

    I updated the patches to SU04 on call pilot. Afterwards, it appears that call pilot answers after 3 or 4 rings. I've reran the configuration wizard, rebooted the call pilot, reseated the mgate cards, tested each port. All ports are not busy when this happens. There are 20 or more ports idle...
  15. kce9751

    Call pilot answers after 3 or 4 rings

    I updated the patches to SU04 on call pilot. Afterwards, it appears that call pilot answers after 3 or 4 rings. I've reran the configuration wizard, rebooted the call pilot, reseated the mgate cards, tested each port. All ports are not busy when this happens. There are 20 or more ports idle...
  16. kce9751

    ERR404 0

    Anyone know what may cause this error? I have cleaned out the ld 49 IDC table?
  17. kce9751

    Call Pilot answers after 3 or 4 rings

    I have CS1000M MG on 5.0 Call Pilot 5.0 I recently installed SU04 on the call pilot and updated the CS1000M MG and now the call pilot will answer fine for several calls(internal and external) but randomly it is answering after 4 or 5 rings. Anyone have any ideas?
  18. kce9751

    What kind of code is this?

    They dial 8+XXX-XXX-XXXX+ 7 digit code for long distance calls. The 7 digit code. Is this an auth code, steering code? I know these are usually at the beginning of the number. Any ideas?
  19. kce9751

    Transfers to attendant consoles shows a "T" and a "H" in the

    This is a CS1000M MG on 5.5 software. When the user transfers an external call to the operator(there are 3 of them using 2250's), a "t" or a "h" appears at the end of the clid. Does anyone know why that T and H appears. It seems to have just started. Thanks.
  20. kce9751

    Call Pilot 5.0 Dialogic Errors

    Does any know what the following Dialogic errors mean. It is in system events? Is it common for it to occur during a reboot? 3/9/2009 4:45:56 PM CTMS Server Error None 25 N/A CALLPILOT "Dialogic Event Management system initialisation failed. This means that one of the necessary stages of the...

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