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I am looking for support on configuring an Euro/ISDN E1 circuit on a MiVoice250 system with an E1/T1 PRI module. We could get the E1 clocking (2.048mhz) to sync but could not get any b-channels to come online. The only option the MiVo250 system has on an E1 is the ISDN Switch Type = PRI Net5...

Hi, I have set up a MLAA on an embedded voicemail on a CX controller Rel 6.0 SP1 however I am having difficulty is having it dial by extension or by name. The VM option to dial any extension is set to yes but it still does not work. Any thoughts? Thanks.

Hi, I have an issue on a Mitel 5000 system with analog trunks assigned to keys on digital extensions. Recently the customer has been complaining about the ability to make calls and when we arrive on site to investigate we notice that the trunk access on the phone is no longer there. So we have...

I have an issue with a 3300 installed for a customer and programmed by another provider. A DTS key was programmed on a 5330 set and now they want to put that trunk into a group for all extensions to access. The 3300 is not in a clustered environment so I am not sure why the extensions were all...

I am having a peculiar issue at a customer's site with a 3300 running MCD 6.0. They are using four analog trunks terminated on the AMB and from time to time when dialing a number the call would be routed to the incorrect party. For example if they dial 7584539000 the call would be terminated at...

I have a BCM50 3.0 system connected to a CS1000 5.5 via SIP trunks for outgoing calls over an E1 PRI. When a user places a call from the BCM to an external analog trunk number no ring back tone is heard but the phone on the far-end rings. When a call is made to an external digital trunk number...

We have just upgraded an Option 61C to CS1K M single group rel 5.5 and configured IP peer networking on it. The network consists of two Option 11C's (also upgraded to CS1k 5.5) and 15 Bcm's all at rel 4.0. The issue the customer is experiencing is that the main site (61C) cannot reach the other...

I have an issuse with a new istallation where 1210 and 1220 IP phones are deployed. The phones have been installed and registered for about two week and recently on some of them there is no dial tone. The display shows time and date and the extension number but ho dial tone on handsfree or...

I have an issue with Desktop Messeging 5.0 and MS outlook 2007. After installing and configuring the desktop s/w outlook won't start. An dialog box pops up saying outlook has encountered a problemand needs to close and would only start normally after uninstalling the software. This is a...

How do I get the individual DID extension numbers to show on outgoing calls? I have form 54 set up but caller id still shows main number.

Need help programming a LG 6812 SIP phone on a CS1K system. Anybody can point out the procedure to me?

My network has a BCM50, a BCM450 and a CS1000E connected via SIP trunks. The customer can call from BCM50 to the CS1000 and from the BCM450 to the CS1000. When they try to call from the CS1000 to the BCMs reorder tone is received after a few seconds. If they try calling from BCM to BCM a...

We have installed 3300 ICP MX controller with 6 analogue trunk lines and an ASU II with a 4+12 combo card with two analogue. When making an external call from an IP Phone using one specific trunk on the controller and one on the ASU, there is echo for about 10 seconds. After this time period...

Can call pick up be programmed on the 3600 hosted key system? I have recently installed one with a few different customers and now one is asking for that feature but I have not been able to see anywhere in the config where this is possible. Can anyone guide me?

can a T1/E1 combo MMC connect to a Euro/Isdn E1 pri or can you only use the dual T1/E1 framer MMC?

I have an E1 (2 Mb euro/isdn protocol) configured on a 3300 Lx controller and would like the actual DID extension numbers on the system shown when a call is made from the Mitel system instead of the main pri number. How can I configure this?