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Hi, How is it possible to enable the FastEthernet port 10/3 & 10/4 on the G430 gateways??? If I want to configure them for backup interfaces I always get the error message (this is the inital configuration): "G430-???(super)# interface FastEthernet 10/3 BAD 1st PARAMETER (10/3)" Are there any...

Hi, I am facing following issue, that it seems that I loose ACD calls in the statistic: % in Service Level = 86,96 ACD Calls & Connected Calls = 22 20 of them are in the defined Service Level ===> so this should be 90,90 % (100*(20/22)). If I calculate (100*(20/23)) then there is the right...

Hi, is it possible to route the ANI via QSIG from the Avaya PBX to another PBX, so that the attendant on the other PBX is able to recognize which ANI had been sent? What is necessary to configure? Thanks in advance!

Hi, does anybody has experience with the one-x Agent and agents with disabilities? Is it possible to use the programm especially for blind agents? Regarding the shortcuts are the working properly? Would be great to get some experience knowledge! Thanks in advance

How is it possible to implement a executive & secretary functionallity. We want to implement, that all calls are going to the secretary even if the call was appointed to the executive. The secretary should be possible to decide when the call will be forwarded to her executive! Any suggestions...

Dear all, I have a problem at a customer because if you call an extension by block-dialing it is possible to reach the extension, but if you are trying to call him with non-block dialing the call is always routet after the second digit to the attendant. Where are the problems? Trunk Group type...

Dear users, how is it possible to connect the WAN Ports to the Ethernet Ports, my problem is that my IP Phones don't get any DHCP adresses of an external DHCP server, because of the problem that the packages are not routable over the WAN port (FastEthernet 10/2)? The Ip Phones are connected on...

Dear all, I have a problem because of the Digit Handling overlap/overlap of a trunk group, I am not able to delete or insert a number on the ch int-call-handling-treatment. How can I solve this problem? Is it possible over the ars digit-conversion to manipulate the incoming numbers?

Hello! Does anybody know if it is possible to increase the intercept/time-out tone after lifting the handset? System CM 5.0, 9650 Ip Phones I need it because I am not able to dial through the telephone directory because if it takes longer than 10 seconds, there is always this intercept tone...

Hi, I have a problem: I am able to call normal station extensions witouht any troubles over the trunk, but if I want to call a FNE the provider isn't able to get a connection. Are there any differences of the setup or subscriber type between an FNE or a normal station, becaus the provider...

Dear all! I have a question, I was programming a s8500 with 9650 ip phones, and I have a question about call forwarding because I want to build up the function of boss+ assistant. Is it possibile to ignore callforwarding for a high priority call. The extension of the boss is forwarded to his...