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  • Users: mbrio
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  1. mbrio

    Forwarding two numbers on same 3904

    I have two numbers programmed on a model 3904 on an OPT11. When I turn on forwarding it forwards both numbers. I thought it should only forward the 0 key. Can I get it to forward the two numbers idependently? Here's the PRT: DES 283 TN 014 0 00 13 TYPE 3904 CDEN 8D CUST 0 KBA 1 FDN...
  2. mbrio

    Codec version for Opt11

    Is there a way to see what the codec the opt 11 is using.
  3. mbrio

    Opt11 Routing to AutoAttendant

    This may be asking too much but... How do you get the autoattendant to handle calls instead of a station? It is programmed to ring to a station then it goes to that stations mailbox. The station doesn't exist any more and I want the calls to go the AA. Here is the print of the ACD and trunk...
  4. mbrio

    POD Not Working

    I have an analog programmed as a SCR on two digital 3904's. They are able to pick up the calls at the same time. Should I just delete the key and reprogram it? POD is set on both phones and there are other analogs programmed as SCR on those phones that this does not happen. Any thoughts?
  5. mbrio

    Turn the Buzz off and Turn the Ring on

    This 3904 has four lines, when the first line is in use the second line will buzz. How do I change it to ring and not buzz. Seems easy but could not find any previous posts.
  6. mbrio

    Opt 11 Mini Front Desk Phone Change

    After replacing the 2616 with a 3904 the calls will not rollover. The DIDs are 400, 700. 740, 741. Is this something to do with MARP. I put the MARP on the 3904 and only one call will come in. The other calls just ring endlessly. If I put the MARP back on the old phone the calls come in. Any...
  7. mbrio

    Paging on an OPT11 mini

    Hey, I am trying to create a key on a 3904 expansion module that will activate the overhead page. The "number" is 8352 but I can't find it and I don't know what it is. It's not a DN, right? and I don't think it is a rout. Also, I want to program DNs that are on a different OPT11 that is...
  8. mbrio

    Remove a CLS

    Sorry if this is on a FAQ or been answered before. It seems basic but I could not find anything. How do you remove a class of service on an OPT11? I am looking to remove ADD and DDS from a 2616 so I can program on key07. It won't let me. It says these two CLS are on.
  9. mbrio

    SBS 2008 and NAT

    Wondering if anyone else has had this problem. No NAT protocol option when right clicking "general" in RRAS and choosing to add a New Routing Protocol. Basically, I can't get NAT to work on this thing. I know Microsoft got rid of the NAT/firewall but did they get rid of NAT all together on SBS 2008?
  10. mbrio

    Norstar ICS: Don't Know the Password

    I don't know how to connect to this system or what the username/password would be once I connect. I am thinking, serial port with a hyperterm program. What are the parameters to make the connection? Any help would be great!
  11. mbrio

    3902 model station, no conferencing

    I must not have the CLS programmed to have conferencing on this model since there is no 'conf' button to press and it is not displayed when on a call. What is the CLS code, or am I missing something else?
  12. mbrio

    TDMI Signaling Information

    I am looking for signaling information for the TDMI card in a OPT11 PBX. We are trying to port traffic over a MOE fiber through a Cisco router, taking the T1 out of the loop. ANy thoughts?
  13. mbrio

    Need help with CallPilot

    Something happened to my greeting on our mainline. It says that the subscriber doesn't subscribe to this service. I set up a greeting on a DID number that is programmed on the phone (model 2616) but I can't get the main line to roll over to the this DID. This is an OPT11Mini. Key 11 is...
  14. mbrio

    Turn Ringer Off on Nortel 3904

    Seems like a stupid question. I have configured multiple lines on a 3904 as a backup for the main line. All the lines ring on the phone. I was able to lower the volume a bit but cannot turn the ringer off completely. Is there a way to do this via programming? Any help is appreciated!
  15. mbrio

    Power Cycling a Option 11

    We converted some analog lines to digital had to install new key codes and reboot our Option 11. Is there a way to shut the system down "softly", meaning via software commands, or is flipping the power switch the only way? The reason for asking is when the system came back all of the digital...
  16. mbrio

    LD Command to see how many analog/digital licenses

    I am trying to see how many licenses I have on my system. I have run out of digital licenses and I want to convert some of the analog ones over. This is an Option 11.

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