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Hi I have an IP 500v1 IPOffice v5 with the licenses below, Can I transfer these to a 500v2 IPOffice v9 and what do they become if not the same? VPN IP Extensions VPN IP Extensions Phone Manager Pro (per seat) I am pretty sure that the Phone Manager Pro is now One X Portal, but not sure what...

I know not all licences are the same but I am wondering if it is still possible to transfer v406 licenses such as SIP or VCM channels etc. to IP 500v2 A full list of licences is below if anyone can tell me if any can be transferred would be helpful. Phone Manager Pro (per seat) Phone Manager...

Hi Everyone We recently purchased two IP office 500v2 and one of the techs reset them instead of resetting the security and wiped any trace of the licences. Would someone be able to provide the license keys or if any licenses were installed on the systems, I've seen other posts where this has...

Hi I am wondering if there is any way of routing incoming calls over an SCN without an advanced SCN licence? Maybe using ARS or a shortcode somehow. Basically I am moving from an office to work at home but need to work in both temporarily as it is taking a few months for the transition, so...

Hi I am away from the office and the IP Office has stopped repsonding. I only have part time journalist working (not at all technical) so is not possible to really find out what has happened as the hardware is in a basement and I can survive withotu paying someone to come out until next week...

I am currently on a laptop in a hotel and have this linked to the internet wirelessly. I have a VPN connected using PPTP to a Linksys RV082. I can ping my IP Office unit on 10.1.2.4 and it replies. Phone Manager will not list the unit as it only uses broadcast and will not find hte unit over...

Hi I have anetware 6.5 SP7 server on an IBM x206 box with 2gb RAM I have 4 maxtor 300gb ide drives in the machine. the dos partition is on disk 0. my data pool keeps deactivating with a read error. I can boot fine and everything loads, but I cant stop it trying to remirror the partition and...

Hi I have two accounts with messagenet.it which means I have two differnt authentication names and passwords for the same ip address. When I enter the second one into the second sip line i get a message saying that the itsp ip address is duplicated. Is it possible to configure with two sets...

Hi We have a hunt group which when you dial in for messages says there are 3 messages and immediately goes to press 1 ,2, 3 etc when you repss any buttins - 3 to delete it goes to the main menu and tells you there are no messages. Is there any way to reset the embedded voicemail or delte...

Hi The problem is that there is no user list in hte Phone Manager Pro. Jus a message asying cant connect. I have always had thsi problem and despite calls to Avaya and suppliers no one seems to think it exist let alone understands what the problem is. Anyway, Basically I have an Avaya IP...