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Hello, I would like to change the voiceport TNBs ncos from 0 to 1 to allow local calling in callpilot. IE. RV Dn to a local cellphone. The RPLs are set up but I believe the ncos is still preventing this to happen. Can somebody explain the steps to change the ncos because the TNBs are set up...

Network group replaced data switch from 2950 to 2960 X The ELAN is segmented and working fine. The TLAN is working except for one card MC32S media card. We have two MC32S cards and the second card has no issues with the new data switch, one MC32S link keeps dropping Problem – Link LED turns...

Hello, I cannot add NPA 437 in LD 90. I get ESN 072 when I type REQ NEW CUST 0 FEAT NET TRAN AC1 TYPE NPA NPA 437 ESN072 >ERR ESN072 > ESN0072 NPA, NXX, etc., specified, already exists. Severity: Info If it exists then I tried change REQ CHG CUST 0 FEAT NET TRAN AC1 TYPE NPA NPA...

Has anyone gone to hosted IP voice solution? Wondering what the reliability is like and anything you like and dislike about this solution? What is response time for macs and for installing new users? Can users reset their own voicemail passwords? How much do macs cost, is it per mac or per...

Hello, I have an option 11C 3 cabinet system and am looking to install a new UPS system. Cuurently, there are 2 dedicated 15 amp ciruits servicing the 3 cabinets, the main cab is on one circuit with 2 modems on circuit and the 2 expansin cabinets are on 2nd circuit with VT520 plugged into it...

Hello, I have a CS1000M with a need to route all my DIDs to an auto-attendant to play a greeting then present a menu. I do not have attendant console. My plan A was to change the DID route and turn on Auto = yes and AUDN to the menu DN . Can someone confirm this will work? Plan B was to use...

Hello, I plan on shutting down CC6 and removing it totally. Can someone tell me what I have to do (step by step) to remove the cc6 configuration off my CS1000M so I don't get errors when I shut down cc6? Thank you,

I have a cs1000m connected to another switch B via digital tie line. I need to access the system speed list in cs1000m from telephone on switch B. On the cs1000m FFC is *71 using list 202. I am thinking I have to dial into a disa trunk or a voice port in Callpilot then enter *71 and the...

Has anybody with NES CC6 CCMA 6.0 and CCMS 6.0 applied the following MS security hotfixes? MS10-041 (981343) MS10-070 (2418042) MS11-044 (2538814) MS11-069 (2567951) MS11-078 (2604930) I need verification these are compatible before applying. I have server 2003 R2 with SP 2 with SU08...

In the 1140E network configuration. when you enable eap you then have to enter ID1 and ID2 and password. In the Unistim 4.1 release I have found examples of ID1 = DEV1024, ID2 = TOW2234 and PASSWORD = D3C6V5 What is the ID1 and password used for? What is checking against this ID and...

Hello, On our cs1K 7.0 we have a mini reception phone - 2616 where sometimes receptionist is greeting people would like a ringing incoming call to go direct to voicemail with a push of a button. So a call is ringing in and we would like to send to voicemail without waiting for it to FDN after...

Anybody set up 1140E to be compliant with cisco nac? Did you use eap-peap or eap-tls? Thanks,

Anybody set up 1140E to be compliant with cisco nac? Did you use eap-peap or eap-tls? Thanks,

Hello, I am trying to understand how to generate and load a device certificate into an 1140E. We have already loaded the root certificate by 1st generating the root certificate from a cisco acs server, then microsoft server signed it. I used 1140e.cfg to load the pem file. My role is on the...

Hello, I have cs1000M r7.0 since Feb 2011. our call centre is reporting agents cannot hear callers but callers can hear agent. This is intermittent problem and I have 1 other report of same trouble with non acd phone. I suspect people are not reporting this problem because it is intermittent...

I have a cs1000 5.0 and currently use 3 digit sys speed dialing. We are looking to convert to 4 digit sys speed dialling. Can this be done? ie. stor 600 change to stor 1600? Thanks

Has anybody installed this ms patch MS10-A01? Wondering if it is compatible with my CC6. Can't find anything on this in the Avaya security advisories http://support.microsoft.com/kb/982316/ Thanks,

I have a cs1000M at 5.0, CallPilot 4.0 and CC 6.0. Will be upgrading callPilot to 5.0 and CS1K to 6.0 and noticed since 7.0 was just released now 6.0 has manufacturer disc date of Nov 2011. CS1K 6.0 has end of Life date Nov 2016. My thoughts are - upgrading is expensive so go with 7.0 since...

I would like to automate the shutdown procedure of CC6. When I issue the command Nortel\iccm\bin\iccmsd.exe to shut down all services I get a windows popup prompt to click OK. Does anyone know how to issue the OK command from DOS command line?

Hello, I need some spoon-feeding on this. I am trying to plug in a 1140E for the first time just for evaluating. On CS1000M I have SS 137.135.128.230 CP PM MC32S 137.135.128.231 subnet mask 255.255.254.0 I plugged TLAN port of SS and MC32S into Linksys 5 port switch and also the 1140E I set...