Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations dencom on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  1. Duckman2405

    SECC 4.2 Missing Agent on some reports

    I know I saw this as an issue once before when reading through forums, well now I have it and can't find if there was an answer. Here is what happen, deleted an agent completely out of SECC and later reused that login ID for a new hire. Now when running reports the name does not show up on...
  2. Duckman2405

    Nortel i2050 v3.1 and remote answer with Plantronics CS50

    Last year we waited for the release of 3.1 of the i2050 softphone so we could use the remote answer of the Plantronics CS50. All we seemed to get was remote hangup and mute. Has anyone out there got the CS50 to do remote answer with the i2050 softphone? I've checked all my HID and USB...
  3. Duckman2405

    SECC and CallPilot looses TOD when txfr between CDN's

    I have a SECC 4.2 on CS1000E, with CP-4.04 and have issues SECC not using the time of day treatment. Here is the scenario, call comes in on CDN 5000, gets a call treatment with menus built in CP, after selection thru the menus, CP transfers the call to another acquired CDN of 4000...

Part and Inventory Search

Back
Top