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I have a IP Office 500 V2. My customer wants to have voicemail to email. I spoke with the network tech and he wanted me to use a g-mail account for the voicemail to send out emails. Can this be done? They are using a cloud based email sewrver, and they will have to pay for another email account.

I have a Dell Inspiron E1505 laptop running Windows XP SP3. Computer works with AC power fine. Computer will not power up on battery. When booted from ac power, unplug power and the computer stays on, but the battery light is orange. In the settings, it is not showing a battery. the computer...

I have an IPO 500v2 running 8.1.43 software. I have an issue with an extension that has a did assigned to it, and cannot dial out. when I delete the DID, i am able to dial out. What can cause this issue? I am able to dial out from all extensions except this one with a DID assigned to it...

I have a customer with an ipo 500 v2. They have 5410 phones on them. They want To have a different ring for external and Internal calls on the phone. Can this be done? I have looked in the Docs and cannot find it.

Can the IPO software be loaded and run off of an external hard drive?

I have a school with an issue with there Rauland Tc2105 intercom system. When they do an all page for the morning announcements, they get a loud constant beep. the phone says it is an emergency call from different rooms. the class rooms cannot do an emergency call. the class rooms only have a...

I have a definity switch, with software load G3V6i. Memory Config G3siV6. My customer wants to have a digital phone be notified when someone dials 911. Can this be done?

I have a customer that has a definity switch. i am new to the switch. The customer wants an analog extension to be notified when someone dials 911. Can this be done on this switch. i have looked around, and there is a crisis button, but no alering of the extension number and line number. Can...

I have a customer with an ip 406. Version 5.0.24. Analog exts dial 1800 numbers perfect.digital exts cannot. Any help would be great

I have an IP 500. The customer has a GAI Tronics paging system in the plant. This system used to work on a Merlin Ledgend system on a 008 OPT card. I have tried to hook it up to a station port, and a co line, still does not work with th ipo. I have installed a WMT1A on the line, still no good...

Does anyone know where to download the avaya one x portal software? I tried to do it from the avaya website, but have to burn to a disk, and i do not have any disks that big. I there a way to just load it from the download?

I have 3 IP 500 systems connected thru an SCN. I can log into all sites from the main site, but the calling between each site does not work. was working for 2 weeks, now, when i look in monitor, under scn thery are down? any thoughts would help

I have a customer that has a ip 500 with 7.0 software onit. has running 7.0 vm pro. There vm to email used to work with another company. since they switch providers, the smtp vm to email is not working. when i changed the info in vm pro, the provider does not see anything transmitting out? any...

I have an ip 500 running 9.0.When i call the auto attendant, and use * for the dial by name, when i dial the name, it tells me that it cannot find the name. i have the EX Directory on the extension, and the name is in the full name of the extension. Any thoughts?

I have an IP 500 running software 9.0. The customer used to have a Merlin Legend system. The page unit is a GAI Tronics page unit. This page device used to be hooked up to a port on a 008 opt card on a legend system. I spoke to tech support for the page unit. it needs ring voltage to answer...

I have an ip 500 at the main site using a PRI for incoming, and outgoing, i have an ip 500 at a 2nd site. they are connected thru a vpn router on both ends. they are communicating between each other thru extensions. I want the 2nd site to access the pri on the main site for outgoing calls. I...

I have an ip office 500 with software 8.1.63. I had a combo card with bad co ports on it. when i swapped it out for a new one, in system status, the admin side of the co lines are in service, but overall, they are out of service. How can i resolve this?

where can i find software version 8.1.63? i have 8.1.43, but the system that i have is an IP 500 with software 8.1.63

I have an IP 500 running 8.1 software. i have vmpro 8.1 running on a computer. I have the phones ringing into a hunt group. that group goes to voicemail after 2 rings. in the vmpro, i have the hunt group go to a leave action, that goes to a module. this works fine. I have a button programmed...

I have a computer running vm pro 8.1. I have a question on this. my boss told the customer that they can call the vm pro to make an outbound call by using there lines so the caller id info is there work info. Can this even be done? Thanks in advance