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I have a system that was shipped at R9.1. I am adding it to a SCN with centralized VM where all of the systems are at 9.0.6.0.979. The company just paid for all the upgrades and do not want to upgrade all of the systems again. I know that the SCN works fine as long as the systems are within...

I have CM 6.3 and IP Office 8.0.16 connected with a h.323 line. I can dial extensions and short codes back and forth with no problems. The problem is that when an outside call comes into the IP Office, it turns on the message waiting indicator light on all of the phones in the main hunt group...

I have a customer that allows email alerts, but does not want to have a copy or forward the voicemail to email. They would like to go to visual voice, but the owner doesn't want their users to be able to change the mode. Is there any way I can lock in the email alert option and still use...

I have a system at 4.1.12. I have a user that has a personel message and two hunt groups. All three are in the source codes. There are not any messages in any of the three voicemail boxes. I have tried the short codes: *79*N# Display Msg N"; Msgs=0" 0 *78*N# Display Msg N"; Msgs=1" 0 *77...

I am looking for a chart that list how much free memory is needed to upgrade to a particular version. I know the PCS number is what avaya goes by, but I just inherited a system that I don't trust. I'm not sure that the motherboard is in the correct box and the PCS number is actually correct...

I need some clarification. I would be happy to RTFM, but I can't find any documentation in TFM to clarify my question. I want to add another SCN to a system that will put my total users over the 500 limit. When counting the total users, is it just the total of the users in the manager program...

I am looking to set up one-X portal for the first time. The company would like to make it a virtual server. I know that Avaya does not support this in R5, but has anyone tried it and if so, does it work? I don't want to go to R6 yet.

I have a customer that had a DID for the fax machine at a secondary office. They want the faxes to go to the corporate office fax server and eliminate the fax machine. All of the DID's are required to enter a account code that runs through the provider, not IPO. The DID is directed to a user...