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Question of the day is: Client has several 4400 series phones on IP412 v4.2.4, how do you program which ring tones you want to select or can you? Have tried the directions with the phone EXT #00 etc. and it doesn't seem to work, has it ever on the IPO?

Hello, Is it possible to set up paging from an auto attendant so an employee can call in remotely get the AA, enter a code and page? Could the caller be parked so anyone could pick them up? Had a customer ask this and thought it would be handy if possible. Thanks in advance for any help.

We have a customer with a 412 v4.2.4 with a PRI for local calls. There are several remote sites on scn that dial out using the 412's PRI trunks, the problem is that they don't recieve a busy tone when the called party is busy, it just drops the call. Calls originating from the 412 are fine...

Hello all, Does Avaya have an interface to allow a user to initiate a call from their contact list in Microsoft Outlook and have it dial out on their phone with just a couple of mouse clicks? Thanks, Jim

I have several customers who would like to call external callers back by using the call log, the problem is that the area code is included and therefore it includes those digits on a local call. Is there any way to edit these digits? We also have some phones that log external calls and some...

Hello, Does anyone know of a good form to use with customers to go over thier IPO500 setup before the system is installed to make sure everyone is on the same page concerning programming whether it is something Avaya has or one someone has created? Thank You.