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Some time ago I upgraded a PC from 512MB to 1.5GB by adding a 1GB RAM chip. However, the CPU is still struggling as my monitors show it working on "red alert" at the same times as the machine becomes very, very slow to respond to any commands - also when printing. I want to replace the 512MB...

Hi, I look after the day to day running of a Windows 2003 SBS Server. I need to know what is "best practice" when it comes to downloading and installing Windows updates (the ones that come up with a yellow shield in the system tray). The reason I ask is because of what happened yesterday. My...

Hi, I have a Toshiba laptop that's about 2-4 years old so out of warranty/support. It started shutting itself down intermittently every now and again (sometimes several times in a day), so I was asked to check it out. It happened to me a few times so I installed some software that I've used...

Hi, I have a PC that when turned on just shows "No signal input". I tried using a different monitor / connection cable - it made no difference. So I thought it was a faulty onboard video or video card, so I installed a PCI video card inside and it's made no difference. Is there any other...

Hi, I have an urgent problem so I hope there is a easy solution ! I'm setting up a loan PC at work because I'm going to be away for a few days. I've set everything up but I've got stuck with Outlook 2007. I logged on and got the usual wizard where you type in the server name and user name...

I used to have backup of individual mailboxes (using Backup Exec 9 I think) .... and thus the ability to resotre someone's Inbox/Sent Items if they lost it ! However, with Backup Exec Small Business Server Suite 11d v6325 I cannot see this option anymore. I can backup the entire Mailbox Store...

I need some clarification on a printing problem I'm having. The department has just bought a new colour laser printer and every time we print more than one "set" of a document (ie. 2 sets of a 3 page document, it prints page 1 three times, page 2 three times .... leaving the user to manually...

Hi, My colleague's PC keeps crashing - it appears to be random so I was initially mystified as to why. I then decided that it was probably crashing when it was Auto Saving so I turned off the feature and since then she's had no crsahes. However, I need to get to the bottom of this because she...

I have a number of printers attached to the network which is a Windows Server 2003 one. I've taught myself how to assign a static IP address to a PC by assigning it a reservation with the IP/MAC addresses, but notice it reads Inactive. I've learned that I can activate it on a PC by using...