Search results for query: *

I've read a number of posts that discuss my issue... Unable to WinSCP to 11.1 UC Module. I had to reinstall software on the V2 UC Module but now I'm unable to transfer the backup file using WinSCP. In fact, I'm unable to login using WinSCP and Putty. Does anyone have any advise on how I can...

I have a new VM Pro server (Avaya Dell R240) that 11.1.3 was installed. I'm unable to winscp because of the following: I need to transfer a backup file so the database can be restored from a failed server. How do I resolve winscp problem? Thanks!

When I installed a new J179, it registered to the SE as a "generic" SIP extension rather than an Avaya J179. The phone works, but only generic features available. We have a SE running the latest, R11.1.3 Any help is appreciated!

I'm attempting to help a customer transfer calls to an external number without having to dial the entire number but keep running into issues. I've searched similar posts but can't find a solution. IPO R9.1 PRI trunk Inhibit off-switch forward\transfer is unchecked. call scenario: Call answered...

After several months of voicemail to email not working, the smtp config was "fixed" on the VM Pro server. A backlog of notifications are now being delivered to users email... Can I delete these somehow? IPO VM Pro 9.1 (Windows installation)

IPO 500v2 R9.1 w/vmpro on Windows OS Can someone help me understand what's going on with vmail to email based upon the SMTP log below? Backstory... vmail to email stopped a while back and the assumption was that the TLS version was no longer supported from the 9.1 IPO VM pro server to...

I'm trying to figure out why vmail to email stopped working on a R9.1.12 IPO with embedded voicemail. Office 365 config... System monitor is not showing smtp messages even though I've added the SMTP filter on the sys mon services tab. I'll add that this has been working fine for years...

Good afternoon, Wondering if anyone has run across this or may have any suggestion… Recent upgrade to IPO SE R11.1. I did not restore database from old Windows VM Pro server. I’ve had a couple of instances where a user can’t login to their voicemail. I’ve reset the password and tried to login...

Hello, I'm looking for advise on how to approach an upgrade/migration to SE. I'm a former vendor of 20+ years, now just a customer, so I do not get the reps I once did. Only 2 years removed... We have 3 IPO500v2 R9.1 systems to will all migrate to SE R11.1 The SE is up and running and ready...

Objective - Upgrade IPO from 9.1 to 11 plus add IP endpoints. Issue - The license file (XML) and target IPO 500v2 host ID does not match. The XML file is wrong... Surely I can't simply modify the host ID within the XML file, correct?? I assume Avaya will need to correct the XML (PLDS) but...

Hello, Would someone confirm if I'm reading the system monitor trace correctly? It appears the IPO is forwarding the originating CLID but the carrier may be blocking it. The call does complete but with the PRI BTN as the CLID. I used an analog extension for testing so a short code was used to...

This is a first for me... IPO 500v2 with UC Module, R9.1 I'm having trouble figuring out why some users voicemail just stopped working. Voicemail answers and it everything is normal but the light never comes on. And the users mailbox never shows a new message is SSA or VM Pro client. Other...

just want to confirm that we would NOT loose our virtual IP lic when the 500v2 is upgraded from 9.0 to 9.1. Is that correct? Thanks

I'm guessing the errors below are not normal??? The BCM eventually "boots up", based on the LED status. Can't login via EM or console. Local BCM telephony resources seem to be fine... Bad hard drive???? Thanks in advance! Starting mfgonly1: [ OK ] Starting nn_modules: [ OK ] Starting...

I was just shipped a new IPO 500v2 with an A-Law SD card. US purchase from a US dealer... The IPO has not been powered up yet so I was wondering if the SD card could be reformatted (recreated) to U-Law? Thanks

The NI2 PRI is up and I can place calls between systems. Cisco to BCM and BCM to Cisco. (4 digit) I'm not able to route a PSTN intended call from a Cisco phone. The Cisco CM is sending 9 plus the number to the BCM and the BCM is only routing the last 4 digits. Line Restrictions have been...

I can route a PSTN type call from the IPO to the BCM via the SIP trunk. The call will complete out a PRI connected to the BCM... Need help figuring out how to send a specific number (IPO main number) to the BCM. Hoping the BCM will send it number to the carrier for out going caller ID. This...

CS1000M Rel6 Caller dials main number and is answered by a Call Pilot AA Application. Then dials extension... Most of the time the caller is transferred correctly but other times (1/10) is transferred to the wrong extension. Ex. Dialed 6236, sent to 6223 5325, sent to 3325...

I installed all the latest patches after upgrade yesterday then installed the RCC server. RCC only pulled the call records since the upgrade... How can I get the old call records? Thanks!

Rel6 CS1000M I'm having a number of complaints that callers are dialing an extension via Call Pilot AA Menu and are being routed to the wrong extension. I've been given several examples and they all follow a similar pattern. Ext dialed Outpulsed digits 5345 3345 6257...