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A customer of us wants to use the Dect 3745 phones, system is now IP office 406 R5.0 with the old dect system (ip dect indoor base station RFP32) So they need to upgrade to IPO500 V2 R10. Question, does the dect system need an upgrade to Ip dect R4 with new base stations ?

See monitor trace below, i think it is an analog port in trouble Does anyone know which port ? 14:10:50 3818159027mS CMMap: a=10.12 b=0.0 B0 14:10:50 3818159507mS CMMap: a=10.12 b=0.0 B1 14:10:50 3818159987mS CMMap: a=10.12 b=0.0 B0 14:10:51 3818160467mS CMMap: a=10.12 b=0.0 B1 14:10:51...

Avaya IP 500 V2 R9.1, system status gives error under Alarms>Service>Memory Utilization:Near Capacity. Anyone knows what this error means and how to fix it ?

Question Different huntgroups with queue position in VMPro and all overflow to the same group For example 3 groups with 3 callers in the queue, they all overflow to the overflowgroup will the queue position count 3 (queue position original group) or count 12 (position Overflow group)

I know the 6408 and 6416 digital phones aren't supported in R9 Will they work in a R9 IP office system ? Custome want to upgrade from R3.2 to R9 but want to keep these digital sets.

Customer wants to move the VMPro 3.2 with parralel Dongle from windows XP to Windows 7. Will this work, anybody did this before? Is ip office 403 with 3.2 software.

Hello one powersupply seems to fail of a G450 PSU#1 PSU#2 -------- -------- -------- Voltages 5v, 48v 5v, 48v PRESENT YES YES AC IN YES YES STATUS OK FAIL Is that the powersupply PSU#2 on the left side or the right side of...

We want to upgrade a customer from 6.1 to 7.0 When i select the upgrade wizard i see licensed 3(R6.1) required license available 3(6.1) Customet has already the license ordernr. 262694 and 229420 I think the license for upgrade fron 6.1 to 7.0 is ordernr 262644. Can i upgrade the IPO without...

Is it possible to centralize the XME settings file for the Nokia Symbian one x client through a OMA-DM adapter or Intellisync Device Management. A customer does this with the Exchange en pin policies on all the mobile phones. Could this be done with the Avaya Mobile client.

Is it possible to centralize the XME settings file for the Nokia Symbian one x client through a OMA-DM adapter or Intellisync Device Management. A customer does this with the Exchange en pin policies on all the mobile phones. Could this be done with the Avaya Mobile client.

A customer has routed their main number to a skillset with a holiday table. He also wants to route all other incoming calls that routes to other DN's to follow the holliday table. Is this possible and wat is the best way to program this ?

Incoming call is answered by the attendant, they transfer the call supervised to a EC500 station, however the cell phone displays the number of the external caller and not the attendant extension. This only happens with the attendant extensions, i did a test with a normal station and then it...

Is it possible ? Mobile twinning, call is answered with the mobile phone I press ** and dial a internal extension, the extension is ringing but doesn't answer How do I get the waiting caller back to the mobile phone ( no appearance keys)

Hello We are trying to send Nortel doorphone to a cell phone. Doorphone goes to a DN, this DN is forwarded to a cell phone. When we push the doorphone button the cell phone is ringing but if we want to answer the call on the cell phone we get a disconnect. BCM 400 R6.0

Loaded a R3.2 software version in a IPO500 V2, manager converted the config from R3.2 to R6.1 Everything seems to work as before, only the help function in manager doesn't work anymore, if i push the help button in manager nothing happens. If i load a config of another customer help is working...

We have a problem with changing a station type to an alias for EC500 use Customer has server S8270(soft 4.0) with G650 cabinets, one cabinet has been removed and the customer wants to use the station that were on this cabinet (digital) for use withe EC500. For these stations there is made an...

Need to set up a tftp solution fot customer with IP dect base stations and i'm not sure if this works. Its about IPO500 V2 R6.1 I want to use the IPO as the tftp server with the system sd card. Will it work if i configure the base stations tftp adres point to IPO500 ip adres and put the file...

Hello, A customer with BCM 400 4.0 replaced the backup server A scheduled backup was already programmed before. Backup doesnt´t work anymore, if we try to change the scheduled backup in element manager, as soon as we click on the backup button in element manager we get a message `connection was...

Do sip endpoint register with another IPO within a SCN resilience Fallback system or do only Avaya ip phones work with scn fallback.

One of our customers asked us the following question. Their main number routes to the reception, when busy going to VM of reception. Customer want callers who enter the VM box to breakout with 0 and enter the first letter of the person they wish to speak and they are given the name that fits and...