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hi all at one of my customer site i have been facing issues with 1616 and 1608, some of the phones have stopped working and the moment we plug the phone in the back light starts to flicker and there is no display . i have tried to reset also but the phone responds to nothing. thanks in advance!!!

Hi Friends I have a very severe issue of echo and noise when i activate call recording option using voicemail pro in IPOffice 500 version 4.2.11 system the noise only comes on external calls on analog lines , in internal calls the voice is perfect. i had grounded the device and also tried...

Hi friends is there a way in IPO 500 that we can add a prefix which is dialed automatically by the system once we take an outside line. i had created the following short code code 900N tel 00N feature dial now the customer has a device which route the calls thru a different channel once a...

Hi Friend I have a problem with call forwarding option. Im using a IPO500 version 4.2.11 . when i forward my calls to an external mobile no. the lines seems to be in connected mode for eternity even if the call has been completed and disconnected from both the ends , the line is still in the...

Hi friends Is there a way in IP Office 500 to make the external music on hold to be played from the beginning, the message is recorded on cd in .wav format which is supported by VM Pro.