Search results for query: *

I tried to set programmable button for Direct To Voicemail; we are using Mitel Connect Director, Build 22.18.4600.0. None of the buttons will work when I add this feature. The top right button (button 5?) returns a SAVE? when pressed. TIA for any ideas you may have.

SP:30MVJ24 DR5. System lost programming. Service Modes: Control Sets: set to Ext 232 for all lines (reception). Name1:NIGHT: Set to Manual, Trunk Ans-YES, ExtraDial:282 (VMpilot #) Line:001 No ringing sets. Do not understand why the AA is not picking up. Prime set is set to none for all...

I am installing a new PRI on Merlin Magix- DIDs are completely out of order- 4 main lines will come in and need to be sent to QCC consoles (2). How can I point them to the LDN? Do I need to renumber the LDN? Also on the PRI I am deleting 2 and adding 1 digit, but there is no where to 'add' the 1...

Newly certified SV8300 Tech- does anyone know how to program CID on 2nd call (rollover appearance) on ITL-12D and 6D sets? Thanks in advance for any help...

Can anyone tell me if ACS 6.0 with Messaging 6 will pass the CID from the Auto Attendant WHILE the call is RINGING? Thanks.

Still need to visit the customer site, but they say that the CID is not being passed to all phones, only Ext10. This site has had some comments about certain releases not passing CID from the VM system. Does anyone know if R5 supports this? Thanks in advance...

I have seen numerous instructions on how to set this up, but there is simply no "system phone user" selection under User> Telephony Tab. This results in 4 addt'l tabs, none of which have the system phone user selection. Pulling my (remaining) hair out on this one!!!

I have an IP Office 406 DS, 3.2(54) using 5400 series phones, server is running XP. The last couple of days we have experienced disconnects between the Control Unit and the server. I can ping the control unit but cannot open Call Status or pull a config from the Control Unit. In addition...

Does anyone know of a good link for Tenant Partioning? I thought I had one here last week but I had problems with my laptop and now i can't find it. Thanks!

The set will register to both zones, but the Button Map will not register under 'Merlin' even though it is blinking when i try to configure. It responds that "switch config failed, conflict with DRM type" Can anyone please tell me what I'm doing wrong?

I have an ext 7814 which is a DID; how can I remove this ext as a night service operator position? This is the only reason I can think of for this extension not going to voicemail. Any input would be appreciated...

Is there a code in CallPilot/NAM that allows one to transfer out of a VM box to go to another ext? For example in Avaya Audix it is *7.

I am working with sites that have Audix w/ either Legend or Definity. Last week I needed to light a particular extension when the Gen'l Del'y MBox had a message. I did this in the Station Form for the 'x' ported Gen'l Del'y station, under Message Lamp Ext. How can I do this for Legend? I don't...

I have looked on the attendant form and could not find this one- how can I increase the number of seconds before a held call rings back to the attendant? The system is a G3V8i. Thanks!