Search results for query: *

Hello, Running Aloha QS 6.5. I am trying to configure the layout of customer receipts. I am looking for a way to cleary identify what register an order was taken on and what the order number is. For example, currently a receipt displays the order number of 60010 for an order taken on...

Hello, I have some locations running Aloha version 6.5.16 and a few on 6.5.17. I have had several instances at different units where Aloha will not accept a new password entered in the back office after a manager is prompted to do so. It just gives the error message that the password does not...

Good morning, I was wondering if anyone could help me with setting up a button to automate a process in Aloha. I want to have a button set that would reroute one printer group to another. I already have an even set up that does this butt I want to be able to do this with the use of a button as...

Hello, I have a system running windows XP that is refusing to turn on. The only signs of power i see are the green light on the motherboard and a clock on the front panel. Pressing the power button does nothing. No lights and no activity. That is until I disconnect and reconnect the main...

How can I get Aloha to only print one voucher for customers unless an order is over a set amount? Using Aloha 6.5. I have tried printing only one voucher and setting the store settings to only require a signature if its over a set amount but it doesn't print a separate signature voucher in...

Hello, Using Aloha 6.5. I know how to get chits to print in addition to the guest checks that we print out for every order. I am running into a problem in that we need to have the tent #'s print on the chits for our front counter orders but we dont use tent #'s for our drive thru orders...

Hello. I am upgrading some sites from Aloha 5.3 to 6.5. I am doing the upgrades with support from our reseller if needed. Everything has gone fine for the most part. Only unsolved issue we have so far is that after the upgrade, on the Radiant terminals that are in the front counter area...

Hello, Im trying to help someone out with a problem they are having. They recently had to replace a server for a 1 terminal system using aloha 4.2. He had some problems getting the terminal and the server to see each other at first but was finally able to get them to work together. He was...

Hello, Does anyone know why a credit card swipe reader on a PAR register would not work after the register is rebooted during the end of day process in Aloha, but it works as soon as you unplug it and plug it back in? I appreciate any ideas you can throw my way. Thank you.

Hello, I am having an issue at a unit that I support where after I add in a new promotion and then edit the coupon screen to change a button, they have a problem with their end of day process. They get the message on all terminals that they are waiting for the end of day to complete and I have...

Hello. Can anyone give me information on how to make a register reboot during the end of day process rather than having it logoff? All of the other 5 registers reboot during the process and reload windows and then aloha which is great but one of the registers just logs off and then the manager...

Is there anyway to check to see if the alt method of logging in has been disabled on a system running Aloha version 5.3.28? I cannot use this method to log in as I normally do at 10 other sites. I know that there is a check box for it under system settings i believe, but I cannot get back into...

System running windows XP Pro. Using IE, was getting redirected from google to sites that were not the correct sites. Microsoft Security Essentials detected an instance of "Alureon.H". The files infected were removed but unfortunately it was the following: driver: Tcpip file...

Having a problem with a printer running on an Aloha system. I have tried swapping similar printers and still have a problem so its not the printer itself. The debout for the terminal the printer is connected to says that "Printer 3 on COM1, FIFO Buffer checkbox is checked. Warning! Could...

Does anyone know anything in general that would cause QSR Automations KDS to give the error message "Transaction Manager: Ignoring Totaled message due to KDS setting"? I am using Aloha 5.3.21 and QSR Automations KDS 7. I have orders that will not show up on the display screens until they are...

Hopefully someone can help me with my problem. Im working on a problem at a restaurant running Aloha 5.3.47 with the boh computer and all registers running Windows XP. The other day I had a PAR register that was locking up whenever Aloha tried to determine the fileserver. Being that it was the...

Hello, I recently had to move an Aloha setup from a closed restaurant to an existing one. It was just 2 registers with one of them being the file server as well, where we use Aloha manager. I have the whole system set up and running except for EDC. They are still running cards through a...

Hello, I am looking for some help with the line item view in QSR Automations KDS version 8.0 For a restaurant running Aloha with QSR Automations KDS, I am trying to use the line item view but it will not show the order name that is entered into the registers. The display options in the line...