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I am running CM 5.2.1. On page 2 of console parameters I attempted to remove the Common Shared Extensions, but got "Referral call or Background BSR Polling in progress, cannot disable feature." We don't use call parking, don't have an ACD or any other special feature that uses this. I removed...

thread690-1461415 I am running CM 5.2.1 and tried doing the same thing. On page 2 of console para I attempted to remove the Common Shared Extensions, but got "Referral call or Background BSR Polling in progress, cannot disable feature. We don't use call parking, don't have ACD or any other...

I don't have the ability to do a MCT within my Avaya CM 5.2 but require the ability to do a malicious call trace for AT&T to track external threatening call to my PBX operator every night. Do I forward digits *57 to the ARS table? I keep getting intercept tone. I tried setting the digits in...

I discovered that during my attempt to change or remove a station I received an error "object in use, please try again later". I did find that the number had been call forwarded to another number. I simply added the extension to my phone (bridged) and canceled call forwarding. Hope this helps...

Relatively new with Avaya Definity running G3siV9. AT&T added a new area code (442) to the present (760), but they also made it eleven digit (1+area code). I changed the AAR ANA to Min/Max = 11. I am not sure how to fix the inability to make international calls (specifically to Mexico). I did...