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  1. Paul57

    Java Version For Reporting For Contact Centre

    Hi, Anyone know the latest version of Java you can use on A BCM 400 release 4 using RCC reporting. Customer has just upgraded to the latest version of java and cannot now run any reports. Thanks Regards Paul
  2. Paul57

    Using 3 as external access and barring 9

    Hi, I think I know the answer to this but I would just like it confirming. We have a switch where someone has set the external code as 9 in dialling plan. They would now like one department to dial 3 and sent 141 (CLI barred) when they dial a number. Unfortunately the users keep dialling 9 as...

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