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Has anyone here managed to install the MPA probe blade on a 3300 ICP that is running on a CX-II or MXe-III? I have a site that has an older Marwatch probe, and of course Martello support has told me to contact Mitel Support. Mitel Support basically said they don't know anything about any such...

Mitel filed Chapter 11 bankruptcy the other day. I've been working on Mitel systems since 1997 and have noticed a significant change in structure (detriment) in the past few years. The most recent change is migration from AMC to the Licenses and Services hasn't been a good experience. I have...

I have a site that requested that we remove DHCP from their Mitel Phone system for their DATA network, leaving the DHCP alone for their Voice network. The site uses Marwatch. Remote access is pretty easy with Marwatch and this should not have been an exception... but it failed. I Selected...

We've been running a backup server using ProFTPd for several years and it's been working well until 5 December. Nearly ALL of our systems that we manage stopped backing up to this. We have one site that is still on MiVB 8 and has to use FTP backups, that too has been failing. Not all of our...

I have a customer that recently added another ACD agent, but unable to add to them to the marquee due to limited text space. I have opened a ticket with Mitel support and they said that it is a limit and suggested that we add an entry to the Mitel Voice. Apparently the MiCC design team won't...

I have two sites that are using the Marwatch legacy probe. Neither of these are polling traffic reports from the system. When I review the settings for the MiVB on Marwatch and save it, it shows that it can't log into the system with the MiXML error: "ExecutionException...

We're struggling to maintain several systems with older software that seem to only work with Internet Explorer. Edge, even in compatibility mode won't connect. We're researching to get systems running the latest version of MiVO 250 to see if that resolves the issue. Does anyone have tricks...

I am connecting a GXW4108 to a Valcom V2003A 3-zone paging unit with a Mitel MiVB controller. I have configured the SIP user account on the PBX EXT 1000. The extension shows that it’s registered. When I call it, it shows “BUSY” no matter what I do. We’re only using port 1 on the device and it’s...

As many know, Mitel no longer supports the 52xx telephones. However, the 5220's, 5215's, 5212's and 5224's are functional on MiVB 9 and 10 - I have several sites that still have these phones running in low to medium use areas. The 5207's are unfortunately a problem on MiVB 9 and 10 as the...

We have a hospital that is changing some of their software to something that uses bar code readers on Zebra Model TC520K handsets. These handsets can also do SIP soft-phones and they have their own app. We can get this to work and it shows registered to the phone system. We can make outbound...

I have a site that is getting zombie calls to their main number and getting stuck in a loop – Call hits the auto attendant, doesn’t select and option, Call goes to “the operator”, The operator goes to an extension that has a mailbox. Since there’s no audio on the call, the voicemail says...

We have a site that has a Mitel UC360 that is on their MVO250. They are unable to get a Zoom telephone call to work correctly. One of our techs went to the site last week and determined that the device can call into Zoom. And when they muted the call, they were able to enter into the zoom...

We have a bunch of customers with SX200-EL's and SX200ICP's. Our office has a 1FB from a Comcast Cable modem that we share between our FAX machine and our RMAT PC with a modem. We are planning to eliminate Comcast as we're paying nearly $5000 per year with them for the phone line. Does anyone...

Mitel has screwed up IMO. Upgrading to MiVB 9 discontinues options 128-134, making you move DHCP off of the Mitel to something else in order to support the IP Paging unit. You would think that Mitel would update the firmware to these to support option 125, or allow the legacy options to be...

I have a customer that has 2 CX-II's, 4 MXe-III's and 5 MXe (Gen 1 or 2). We're good to go on the CX-II's and MXe-III's, but the Gen1 and 2 MXe's must be replaced. Each site is self-survivable with their own external trunking. So as to standardize on as much hardware as possible, we were...

I have a site that as a department that recently moved from the MiVB with Mitel DNIC phones on a PER node to Cisco Webex. They are now asking for SIP connectivity from the MiVB to Webex so they can continue to 4-digit dial between these users. They're supposed to be installing a gateway router...

I've been working on Mitel systems since 1997 and specifically on the 3300 platform since 2002. I've seen every release since 3300 ICP version 3.3 up to MiVB 9.4. I have had the misfortune of being the first on many versions of software due to a customer's (and sales) request for a specific...

I ran in to this issue with one customer last March, and again today... with both that same customer and another. In March, I spoke to Mitel Support and they suspected that the system had a bad drive, even though there wasn't any other indication of a failing drive. At the time, there was an...

I've done many upgrades (maybe 500-600 going back to 3300 version 3.1) over the years, and the MiVB 9 platform upgrades are the most confusing and lack of clear instruction than I've ever dealt with. The Help docs aren't clear in what it does after you click the "Activate Inactive" button. The...

So, Spectralink product support is doing their "go read the guide" stance again, even though the guide in question really doesn't show how to do what's needed. The site has a Spectralink handset that was recently replaced, but came with old firmware. Previously, they would log into the phone...