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  • Users: akb1111
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  1. akb1111

    VMpro with windows server 2008

    hey guys, just wondering if anyone has set up VM Pro on a windows server 2008 machine yet and got it working? we have the following... 403 (3.2.61) VMPro (3.2.36) ALL licenses are valid we have installed the VMPro client on the 2008 server but cant get the voicemail to run? we do still have...
  2. akb1111

    redial from phone manager

    hey guys, just wondering how to set up phone manager to redial a number that has been missed or a incoming call from the log? i have put a 9 in the PRI prefix, but long distance doesnt work and the caller ID is 10 digits. what should i change or add? system is... 412 (4.2.14) phone manager...
  3. akb1111

    holiday schedule

    hey guys, just had a question about voicemail and the calander schedule. can you set up a schedule in VM pro to play holiday greetings on the day of the holiday without having to record or rerecord the main greeting? i guess what im trying to say is....can you set up the calander in VM...
  4. akb1111

    most stable software relase for 412

    hey guys, just wondering what the most stable release software version is for the 412. we upgraded a system from a 403 3.2.55 to a 412 4.2.14 there are a lot of differences the newer version has. i know the jump from 3.2 to 4.2 would be different. they have a lot of virtual extensions that...
  5. akb1111

    call listen feature question

    hey guys, i can get the call listen feature to "monitor" calls if i tell the user he can monitor that group. is there a way i can monitor ANY phone without having to set up monitor groups? could i just simply set a button as ADVANCED-> CALL-> CALL LISTEN and then leave the action data blank...
  6. akb1111

    low volume on phones

    hey guys, just wondering if anyone has had the "low volume" problem? i have a customer that has the following... 412 (4.2.14) 30 DS 16 DS 8 anaolog all phones are 4412 and 4424 sets they are complaining that 2 out of the 35 phones are "fading" in and out or have low volume problems. any...
  7. akb1111

    anyone know where i can get 2.1 software??

    hey guys, i have a small office unit that is new and has 2.0 software. if i was told right, i cant talk to the unit unless i have 2.1 MANAGER software? if so, i cant find the 2.1 software. does anyone know where i can get it?? i want to upgrade to 4.1. i tried to upgrade without luck. any...
  8. akb1111

    tone before page problem

    hey guys, i just upgraded from 406v1 to 412 (4.2.11). everything is working fine except for a couple of things.... when we page to the overhead speakers, we get a tone before we can talk. the old 406v1, this did not happen. can i change that in the 412 NOT to do the tone before page? also...
  9. akb1111

    Error 0x8000ffff sending email

    hey guys, never had this happen.... just upgraded a 412 with vmpro and all users have thier VM copied to email. cant get email to go through??? i get the error message.... Error 0x8000ffff sending email in the VMPRO monitor program. any help would be great! thanks!
  10. akb1111

    login user on 412

    hey guys, i have a 412 i want to install soon. i have 1 problem, i want to login by dialing * then the extension number. i have the 412 (4.2.11) i have all extension ports on the system numbered as 2005 throgh 2099. the users are 5000 through 5099. when they come in, they want to press...
  11. akb1111

    voicemail transfer question 4.2.24

    hey guys, sorry for the dumb question... i have a 406v2 (4.2.11) and VM Pro (4.2.24). im trying to set up a short code for "direct voicemail transfer"......for some reason its not working?? i have set the following short code.... SC: #XXX Feature: VM collect Tel number: #N for some reason...
  12. akb1111

    ip phone not working

    hey guys... i have a 406v2 4.2.11 at the office that is working fine. we have the FVS338 at the office and a remote worker at his house with a 4610sw and a FVS114 which is connected and working between offices. we can ping from both sides. when the phone reboots... it loads its files, as i...
  13. akb1111

    4610sw ip set "mute clear" question

    hey guys, i have a 4610sw ip set at a remote location that was working through a "site to site" VPN. for a couple of days it has not been working...dont know why?? we have the netgear fvs338 at main location and a FVS318 at the remote location. the VPN is up and running. im trying to get...
  14. akb1111

    dial delay time

    hey guys, i have a customer with the following... 406v2 4.2.4 the dial 9 shortcode is working but i dont think its working right?? when i dial 9 it takes a couple of seconds and goes to ARS 50:main. if i try and modify any of the dial delay times, its either to fast or to slow. when i...
  15. akb1111

    twinning with 4620swip

    hey guys, i have a customer that wants twinning on a 4620swip phone at a remote location. we have the license and it works in the office. when we try to set up the twinning for the ip phone, it doesnt work. is there any different setup for the ip sets as far as ip phone and twinning goes...
  16. akb1111

    usb headset w/dial pad for softphone???

    hey guys, i have a customer who is looking to get a new phone system. they have looked at...i think...the NEC which has softphones. the thing is this...they said they have USB headsets that plug into the computer that has a dial pad....almost like a single line home phone??? we are going to...
  17. akb1111

    softphone w/netgear fvs338 and windows vpn client

    hey guys, has anyone set up or tried to set up a softphone with the FVS338 and a NEW VPN CONNECTION WITH WINDOWS?? i have tried to create a new connection in "network connections" as a VPN connection. i tried to set up a vpn connectoin in the FVS338, but not realy sure if im doing it right...
  18. akb1111

    ip phone not working FVS338 and fvs114

    hey guys... here is another weird one.... i have a 4610swip at a employee's house that has been working great for about 2 months. today he called me and said the phone is not working. it says discover xxx.xxx.xxx.xxx we have athe NETGEAR338 at the office and a FVS114 at the house. ip...
  19. akb1111

    phone manager on hook answer????

    hey guys, just wondering if anyone has had the request to do the following....????? if logged in to phone manager being able to see the call but NOT answer by pressing enter on the key pad or the answer button in phone manager. i just told them that's the way it works????? i dont know of any...
  20. akb1111

    voicemail to email with VISTA

    hey guys... i have had a huge issue with VISTA and voicemail lite trying to send VM to email.... i have got it solved!! in windows mail...Click on Tools, then Options, then Security. If there is a check mark in the box before Warn me when other applications try to send mail as me, click on...

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