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Hi- I have 1603 handsets and users login in and out of them. When they are logged out, I want them to press button 3 to log back in. I have changed the login button on "no user" to be in the third slot, but it still makes you press 1 to login. Even if I make 1 & 2 appearance keys on the "no...

Hi There. If I had two IP Offices physically sitting next to each other. Each IPO had 300 IP extensions on it. If I wanted to link the two IPO's together so that I effectivley had one system with 600 extensions- would I need the voice networking licences and create a SCN? Or is there another way?

How many SIP trunks does an IPO V2 R6 support in its maximum capacity? Ta.

Sorry to post such a trvial and some may say childish question. Is there a way on IPO to have a button on a phone that allows you to deflect a call to voicemail? Heres the scenario- a user is in a group (the only user in the group). They receive calls from this group to their extension, but...

Does Avaya IPO V5 need any ports opening up on the router when implementing SCN between sites?

On a V2 CCU with R6 software. If we have 20x teleworkers that use softphone on laptops at home, but at any one time only five are logged in as they are on shift patterns- do I need 20x teleworker licences or 5?

Id be interested to hear this forums view. We have a customer who needs SIP trunks. They are getting a 10MB leased line and the data company are saying that they should get a seperate leased line for the telephony, as they are not sure how to guarantee the QoS on the leased line. They say that...

Does the 3300 support ISDN DASS trunks?

Hi, Is it possible to link a Panasonic KXTDE100 to an Avaya IP Office in a SIP tie line scenario? I know it is possible to connect them via a WAN IP line to make H323 calls, however I am not sure if it will pass the data infomation through. For example I would like to link the systems so that...

Hi- has anyone evr used an ATA with an IPO? If so, any recomendations?

I have a SIP trunk that works fine for inbound and outbound. However on inbound calls the phones display shows- callers CLI:Anonymous>Huntgroup name. Why does it say anonymous, and how do I stop it? Thanks

Is it possible for the softphone app to be configured so that its IP address is a WAN ip, that has a redirect to the IPO? ie. there is no vpn to use a LAN ip. Thanks

Is it possible for a PC Softphone user to "monitor" ie listen to, another users calls. The other user is also a PC Softphone user? Thanks

Hi. Have an IP500 5.2(15). We want to send out an 08XX Non-Geo number as a CLI. We have placed the relevant orders on the line to allow this (i know you need to have the number on the line to be able to send it as a cli). So the line provider has allowed the 08XX number to be sent as a CLI...

Hi, Have a 406 and a strange problem has just started happening. When callers go to the embedded auto attendant, and press a button that transfers to a group, the "ringing" that the caller hears has stopped. There is just silence, yet the call is ringing around the group as configured. The...

Anyone seen this? VMPro 5.0(23) people leave a message in a group mail box. The message appears to the caller to have been left OK, but when you listen back the last 10 seconds (maybe a little less) has been cut from the end of the message.

Anyone got any ideas why our Avaya IPO500 5.0(8) with voicemail pro goes through to a hunt group mailbox and after about 9-10 seconds cuts the call off saying "thankyou for leaving a message mailbox has now stopped recording". Maximum message length is set to 3600.

Sorry, its Monday Morning and I just cant get my head around this. Got a customer with VMPro, they have standard Daytime condition that has a week planner with their opening times. Mon-Fri 9-5. When they are open it rings a group, when they are closed it plays a message. Thats the easy bit...

Hi, I have an ip route 0.0.0.0 that points to our default gateway. Our default gateway has changed but when i try to change the ipo and either merge or reboot, i get an error message "failed to send the configuration data. (Command can not execute due to other system activity)". I can not...

A . . . . . . . . . B...........C . . . . . . . . . D Appologies for the rough diagram but should the VPN routers for a SCN be...