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So i'm not sure how many others have these issues and if there are any work arounds that youve all found. updated to 11.0.4.3 , all examples use SIP trunk and either ip or sip endpoints all digital phones seem to work fine, and now: - some sites have issues with sbm 24's (on a 9611g) going...

Customer has 500v2 with vm pro, they reported issues with visual vm button showing busy for couple of seconds then 0/0/0 but Was getting new messages via email in 9.1.6. So after reading doc on 9.1.7 i saw there was a fix for this and updated the system (manager and vm). Now they are complaining...

running vm pro 9.1.0 on a 2012 server and everything works fine except when i go to setup vm to email it says password authentication failed. This is the same account I'm using on another vm pro box running on win 7 pro and it works fine. I've tried changing the password for vm pro, and changed...

ipo 500v2 running 9.0.6 preferred ed with 9611 phones from any phone i can dial *17 and access vm to record greeting no problem or press the msg button to access visual vm. Problem is that when i create a new menu in vm pro and select handset to record the prompt the phone rings then it goes...

I have a Allstate customer that wants to know if he buys a new system (old ICS now) will it work with some TAPI software called E-Agent. Has anyone ever done this before and if so how well does it work, do they lose any features, etc. Thank you in advance,

Ok so i have a real estate company with about 60 agents and i have their extensions twinned, sorry i'm using a IPO500v2 running 8.1.57, to their cell phones and when their DID is dialed the call goes to the cell and passes the calling parties ID to the cell. Here is my problem, sometimes...

First of all im not a data guy, that being said this companies IT guy set up a VLAN and tagged everything at the switch. I was given a 192.168.2.211 - 214 for my phones at the remote office, which is running over a VPN using Sonicwall TZ100 gear. The IPO is at 192.168.2.20 back at the main...

i have a customer that has an events box that changes each month, can i create a short code that would let them change that message and make it save and be live? IPO 500v2 with VM Pro 8.0

Another issue if anyone has some suggestions. 4 - 1616 phones on a 500v2 running 7.0.23 and we had alot of echo when we installed them, so i changed from G.711 to G.729 to compress the packets down more and it seemed to help some. Still having issues onsite so the IT guys created a VLAN on the...

I'm having problems with a UCM running 8.0.9 and IPO running 8.0.46 When i installed it a little over 90 days ago everything ran fine but now ive replaced it twice and still same problem, it picks up the call but will not do anything after it picks up (no prompts). I was told that the virtual...

im new to the forum so i hope i can get some help from someone. well here it goes im not to strong on norstar most of my training is on shiba systems. im trying to install a PRI on a release 7.1 system they have pots lines now so this will be a TOTAL change for the customer. if anyone can point...