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We have a user setup under her user properties for and unconditional forwarding to her cell phone and a button programmed on her 5410 desk phone for fwd unconditional that she can turn off or on herself. When someone calls in to her desk phone and it gets forwarded to her cell phone she wants...

thread940-1490467 I changed our shortcode which was 9N Dial N 50 to 6N Dial N 50 because users were dialing 911 by accident when trying to reach an outside line. We have recently realized that when users now accidentally dial 611 it dials 911 instead. Any help much appreciated.

I have the tapi client installed and working on several laptops so users can dial contact in outlook 2003. I have one user who is running OL2007. I cannot get tapi to work correctly for this user. I have tried uninstalling and reinstalling many time. This user has admin rights to the pc. However...

IPO 4.07. We have a hunt group setup for our 3 customer service associates. At lunchtime one of the customer service associates needs to cover the front desk receptionist. I have setup an unconditional fwd button on each of the 3 cust serv associates phones. Scenario, at noon one of 3 customer...

We are running IP Office Version 6.0 (07). We have an associate in HR who would like to have several options on her voice mail when employees call in. This will give employees options regarding there W2's. So when someone calls in to this extension it says press 1 for a copy or your W2 or 2 for...

I am have an issue with a softphone setup. I am trying to use my existing extension which is connected to an Avaya 5410 phone. I am running 4.0.7 and IP softphone version 5.2 SP4. I keep getting the error You are attempting to log into an extension that is associated with another station. Would...

I need to know if I can dial with outlook contacts. We have IP Office Version 6.0 (07). I have avaya 5410 phones and all XPP workstations. I have seen information on installing TAPI drivers but I am not sure where to find these drivers or install program. Not sure if our version will be able to...

We are using IPO Ver. 6.0.07. I have a users voicemail set to forward VM alert to his cell. However, even after checking a message he gets calls all the time for old messages he has already checked. Not sure where to start. Any help much appreciated.

We recently changed our # to get an outside trunk from 9 to 6. Since then you dial 6 + your outside # and there is a long pause before it actually dials. Before it dialed instantly. Any help much appreciated.

We need to change our outside line access from 9 to 7 or 6. I do not have any extensions that use 7 or 6. We are running IP Office Version 6.0 (07). I am pretty new to this so you may have to be pretty detailed. Right now I am looking at ARS in IP office manager. Is the route name the only...