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  • Users: TXGeoff
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  1. TXGeoff

    RightFax SR-140 support?

    Anyone know if IP Office can talk to RightFax (Brooktrout) SR-140 IP Gateway software for faxing? Looks like I just need to configure H.323 or SIP to/from the SR-140 stack - wondering if anyone has done this yet? Thanks, Geoff
  2. TXGeoff

    Switching from feature key server to serial dongle

    Anybody know the procedure to switch from using a feature key server on a Windows machine to using a serial port dongle? I'd like to VM the machine that's got the key server running on it (it's my VMPro server), but would prefer to switch to using a serial port dongle before I do so I can turn...
  3. TXGeoff

    Auto Attendant with voice recognition

    Anyone using an AA with voice recognition (Nuance, SpeechSwitch, etc.) to route callers? Any recommendations? Thanks, Geoff
  4. TXGeoff

    Help reading a monitor log

    Our operator (Nancy) claims she's not seeing call appearances and has lines idle when incoming calls are sent to voicemail. We just had one happen while I had logging running, and I'm trying to make sense of what the log messages mean. In this particular instance Nancy said she had made an...
  5. TXGeoff

    Passing dialed number digits to analog extensions

    Still learning IPO, so if this is a silly question please excuse the ignorance. We use a fax server with four analog ports for incoming faxing. To correctly route the faxes to the right user, each user has a DID assigned to them. The way our vendor set this up in IPO there is a hunt group for...
  6. TXGeoff

    Can't load config

    Trying to load a config from an IP406 v3.1 and all I get back is "xxxxx.cfg not loaded OK" in the status bar. Any way to get around this? Thanks, Geoff

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