Search results for query: *

Is it safe to assume that when looking at announcements from VAM or ASA 6.0, that if the announcement does not have an extension it is not currently in use by the system? I want my CS manager to clean up some announcements and I want to be sure that if they identify announcements as no longer...

I have a WLC that currently authenticates employees against an ACS via 802.1x/AD. I've added a second WLAN for guest access and have setup the WLC web authentication to pass credentials to the ACS. I've created a local identity store on the ACS for guests. The problem I am having is the local...

I am having an issue where our 9620 phones are not logging missed external calls. They will log missed internal, but not external. Avaya (I believe as a last straw since it has been 5 weeks and they do not have a solution) is recommending upgrading the firmware. I want to do this on a single...

S8500 running v13. I have a TEG with 4 stations. This covers to a CAG of 8 stations. The stations are rotated quarterly so users take turns being in the TEG and taking the first line of calls. I have had this in place for a couple of years. I now have a user saying that when they are in the...

I have a Tn763B in a G3 v10 that has a port configured. How do I determine where this is in the software. I have checked "disp sys fea" and it is not the music on hold field. I am looking to remove it. I see it physically goes nowhere.

Trying to have a station at site A cover to a station at site B, then back to the voicemail of the original station (at site A). These are 5 digit dial sites connected via a DCS trunk. Tracing the call, it roles to site B, but terminates there (rings indefinetly with no local CP, or follows the...

I have the following routes in my ARS: dialed location min max route type 00 all 3 23 deny op 000 all 3 23 deny intl 00700 all 12 12 deny op Couldn't I remove the second two? It seems to me the first entry would cover the conditions of the...

I am doing some ARS cleanup as I change routes to use a new trunk. Ten years ago the area code for this switch was 601. The previous admin never changed any of the settings when the area code changed to 662 (i.e. the trunks still had NPA = 601, and "change locations" still had 601). The new...

Can I just create: Dialed Min Max Route Type 12 11 11 p9 fnpa And that will replace all of this in my ARS? Dialed Min Max Route Type 120 11 11 p9 fnpa 121 11 11 p9 fnpa 122 11 11 p9 fnpa 123 11 11 p9 fnpa 124 11 11 p9 fnpa 125 11 11 p9 fnpa 126 11 11 p9 fnpa 127 11 11 p9...

The way I see it the 2 routes below are identical as far as my system is concerned. There are no other more specific 7xxxx ARS entires, and both routes use the same trunk group with the same settings in the routes. Can anyone confirm this as I would like to clean the dozens of duplicates (as I...

I need an RJ-45 to Amphenol adapter, but searching has led me to see there are multiple pinout configurations for this adapter. My question is: What pinout do I need to go from an Adtran TSU 120-e (RJ-45 DSX port) to a Definity (obviously amphenol port). Here is an example of what brought...

I have a Definity G3 v9. Plant wants caller ID at the guard shack. System only has 4 wire digital, and no free wire in conduit to shack. Any recommendations on what analog phone with display for caller ID to purchase? Never had this request before. I am aware I need to get a TN793 board.

Is this possible? I have a current ISDN trunk that has an external CSU/DSU attached. Private line between sites. 7 channels are being passed to the PBX. I am looking to increase this. If I add another member (next port on the board) it shows as insrv/idle when statused. This throws me as I have...

S8500 running CM 3.1 On the change console-parameters form, I have an extension listed in the Night service active extension field. This extension is a station. I don't see night service defined in any of the following: Hunt groups Trunk groups tenant's TAAS on console parameters form no LDN's...

I am trying to remove a principal attendant console that is no longer in use. if I try to remove it I get "object in use". I did a change attendant 1 and systematically removed button assignments. Other than the required ubttons (hold, etc) I have 2 that give me the error "object in use" when...

I am trying to setup an auto attendant with options that will transfer to other Intuity's (So the sales guys can call 1 800# and select their site). I have created X port stations on the local PBX and have forwarded these to the number users call to access audix. This works for the few sites...

I have been working with Definity / Communication Manager for a little over a year. I've picked it up quickly, but some of the terminology still escapes me. I have reviewed this document, but did not see what I am looking for...