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Hi, I have a donated Partner system, R6, with a Partner Messaging not sure of release. I'm locked out of System Admin. I have tried my usual backdoor passwords and I have tried reset password up front without getting into Admin. No luck. I acquired the system to donate to a non profit.

Their is a black button on the back of the Avaya 3920 WRLS Repeater. What does it do? Their is nothing in their documentation about that button.

I am trying to extend the range of an existing 3920 wireless handset and base. Purchased a 3920 WRLS Repeater R1. I followed the registration process. The 3920 Wireless Repeater blue light flashes continuously. Instructions say that it is in a registration mode. I cannot get it out of the...

Client wants to call forward and incoming call to a cell phone of an outside salesperson. They want the receptionist to do the call forwarding. They are not interested in using the call forward to cell phone feature by way of extension. Extension Call Forwarded to Cell phone. In the old days we...

Avaya Processor R5.0 Is it possible to have more that one extension display the Caller ID Log. Extension 10 and 12 are in same room. For Extension 10 (main call taker position), I programmed Procedure #318 (Log Line Association) and #319 (Log All Calls). I assigned a button with lights and...

ACS Processor R8, one 308EC, two 012 extension modules, one Partner VS R4.0 VM. Installed in private school, spread out campus. School does not have an external loudspeaker paging system. If I am reading the ACS documentation correctly with Group Calling Ring/Page it is announce only. If someone...

Avaya Partner ACS R8.0,I'm trying to add two 012E station modules. Left to right, 308 EC, 012E, R8.0 Processor, 012E, Partner Mail VS (4 ports, 40 mailboxes). When I configure it this way the system is not happy. Pull the Partner VS from Slot 4, system is happy, install one of the 012E's in Slot...

ACS R6 Processor, two 308s, one Voice Mail VS R4.0. The Polycom acts like a 2500 set, strictly two wire. Installed it at extension 20 port. Turned off access to the two intercoms, gave access to clients five incoming pots lines. Polycom works great except when I hit conference to conference in a...

Partner R6.0 This just started. Customer reports that incoming call to Line 1 works great in Nite mode (set for 0 rings). Daytime mode set for 6 rings call trips before going to VM (AA). I have heard this b4, I had the client set rings to 5 rings, same issue, had the customer set rings to 4...

I have a 3920 wireless telephone in an abusive environment. The handset got throw against a wall. It is trashed. My question is, I have a spare handset, how do I marry the spare handset to the old base unit.

ACS R7.0 I'm trying to create Extension 12 as the owner of Line 03. I created the owner in Procedure #208, Line # 03, extension 12, am I suppose to remove Line 3 from Group Call Distribution #206, 1 and put it in #206, 3, (VMS Line Cover?

I have installed a Partner ACS R7.0 to be used in a parking garage of a large company. I have it programmed that when a caller at a single line phone(emergency phone)in the parking garage comes off hook it auto dials the Guard Desk (extension 10). If the guard is away and on his/her rounds they...

I think I know the answer to this question. Client has a Merlin 410. He claims he can turn the incoming line ringing off at extensions. I am selling him a Partner ACS r6.0. That is what he wanted. Can the incoming line ringing be turned off some way at the extensions? I have never been asked...

In the Partner World, procedure #607. The book talks about an extension where Partner Attendants are connected to the system. #607 assigns an extension with this AA. Is the AA they are talking about a piece of auxiliary equipment? I've always wondered about this procedure.

I am proposing to a potential client a ACS R6.0 and a 308EC. (Money is an issue, limited budget). They have a current system (Toshiba) that starts with extension number 21. Please don't ask how or why. They want to keep their current numbering system for their employees (telephone users) The...

Busy apple ranch with bakery, Slot 1 308EC, Slot 2 Partner Mail VS R4.0, Slot P. ACS R7.0, Client wants to be able to have callers transferred to a covering extension when the pie shop extension, ext 15 is busy taking orders. Client wants callers transferred to Ext 16 and help take orders. Will...

Partner Mail VS r5 Went to a client's prem. Trouble cannot access VM. Above module dead, no LED. Replace with spare up and running. Question, back at the shop, on the work bench, is it okay to plug the power cord directly into the module to see if it is truly dead? Would it harm the module if...

I know how to set one up. But what was AT&T/Avaya's intent on having the user utilize/create/set up personal operators? Examples?Is the most common personal operator the receptionist, i.e. Extension 10?

Slot 1 308, Slot 2 308,Partner ACS R5.0, Slot 3 308, Slot 4 Partner VS R4.0. Incoming calls sometimes get dropped by ext 10 and 11. Roll line 1 to line 2 port in ACS. Got local telco to swap out F1 (Pair Gain) and F2. Changed sets at Ext 10 and 11. Still getting dropped calls. Am I missing anything?

Partner ACS R3.0 working with Partner Messaging R7. Can you have more than on Call Answer Extension? Default is Extension 10. Client is running two businesses (one owner) with the one processor and one Partner Messaging R7.0. Business #1, AA #1 default operator is extension 10, business #2, AA...