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I have a spare console 5550 that was seating in the closet. Today, I setup new PC and installed software 4.0.0.17 (3300 4.0 SP3). It stucks at the registration PIN and I tried *** "directory number for this console", and it is still not registered. When I checked IP Static setting, it has the...

Hi, I need to create mailbox with greeting only - do not want to take caller messages in NuPoint. Currently, I have FCOS Greeting Only, but I can't access mailbox to record. Is there special access these type of greeting only mailbox? Thanks

I have 3300 10.0 and NuPoint 14.1. Can I transfer a call to someone's voicemail without ringing their desk phone? I used to do it with my old Avaya system but can't find document in Mitel. Thanks

I'm reinstalling MAPI Gateway Server for my Exchange 2010. I followed the instructions on Release Notes, but still not able to verify connection from NuPoint to MAPI server. Does anyone have this problem? I have NuPoint 4.1, MAPI Gateway v6.0, 3300 MXe, Exchange 2010 with new SuperUser...

I have two 3300MXe with 8 peripheral nodes that attach 4 to each 3300. The controller A - I did not get any complaints about the 1-way communication. But controller B - the tenants complained that the 1-way communication occurs intermittent. Like this: The phone is ringing but they can't...

I have 4 per. nodes that attaches to 3300Mxe Rel 8. Recently, the tenants complained: 1. the phone rings twice but no one is on the line 2. the phone rings back after they hang up the phone Does anyone experience the same issue? I have ONS cards. Thanks.

I have a 3300 controller with major alarm details: Category Name: Faulty Disk Alarm Level: Major Total: 2 Unavailable%: 50 Minor Threshold >0 Major Threshold >0 Critical Threshold >0 Does anyone have an idea? There was a big power disruption at our site, but the controller is plugged into...

I have 3300 MX 8.0. Currently our tenants have the option to subscribe the callerID/call waiting from us. I created COS that will have no features, which won't receive camp-on tone or callerID, etc... Recently, it stops working and I don't know why. I called Mitel Support and they told me...

We have 2 - 3300 with 8 Per nodes attached. We have 1000+ analog lines thru out the falicity. About 30+ AT&T answering machine won't record message. The answering machine will play the announcement and you can hear that someone is leaving the message. But it won't record. Mostly it only...

Hi all, I'm new tech with Mitel world. Currently, we have a cluster with 2 - 3300. It's connected with IP Trunk. In controller 1, it has 5 Per nodes. In controller 2, it has 3 Per nodes. I believe with all the latest software version. The Mitel installer setup to ring IP set 5330 when...