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Deploying new system on 8.1. What are the options for licensing with AVP. I cannot load either Weblm or SMGR ova's. Is a standalone server the only option?

I was able to convert some 1230's to SIP and register to Session manager on my CS1k. Currently I have a single line set? What is the licensing required and is anyone able to get features to work? 7.6 sp7 Thanks

I have an issue with a new fax server using sip. Programmed NRS and I can call inbound to the fax server either dialing ten digits or 4 but can't dial out through the CS1k to PSTN. From my virtual dchannel messages it looks like the call is failing as the call type is unknown. I tried to change...

Ok, I've done this with Octel in the past through an announcement mailbox. Customer is requesting that at a certain time each day a canned message is played over the paging by dialing the paging access code and playing a recorded message?? I was thinking it could be done with some sort of...

Customer wants all area codes, 9+xxx+555-1212, information calls to forward to an 800 number. All area codes built as NPA's not SPN's or could implement ARRN to send these calls to a new route to do the DMI. What is the best way to handle this. I'm thiking the only way is with FCAS tables...

New BCM 450 installed for about 1 month. After PRI was installed and turned up and tested after a few days no incoming calls would work.Happened again this past weekend. Outgoing calls work fine over same PRI???? When I look at the channels all looks normal.Warm reset fixes this. Anyone else run...

I have an issue wtih a 1000b new turnup. I can call back and forth to the main office, but calling from 1000b to 1000b it rings the set but no talkpath. I also cannot ping from 1000b to 1000b. Should I be able??

How do I setup time overflow to a mailbox in Callpilot. 2 agents in bacic ACD Q when both are busy on calls I would like to send the caller after 2 minutes to a mailbox. Can not seem to implement this??????????

Customer has an i phone and all his messages from Outlook forward to this device except for the callpilot desktop messages which drop right into his Outlook inbox. Cp 5.0. Any ideas?

I have a customer who cannot connect to the NAM through IP. Claims that it used to work. How do I go about checking the assigned static IP? Nam Lite?

Anyone run into this. Bcm 400 4.0 software. Have the box checked no tone when feature 62 is selected??????

2 issues. Some users can't hear messages played on their desktops due to very low volume. And yes vol is turned up to max. When customers Mail Server was down their messages never made it to their inbox. Is there a cache or buffer to where the callpilot tries to resend?

Has anyone used silent monitor/observe agent using a 7440. It says you cannot use a portable. Are wireless sets included??

Can't login to server getting Authentication error 80070057, password worked yesterday????

Can I load Callpilot Reporter on the actual Callpilot Server. 201i????

Will the database convert. Nortel bulletin says 23 and up???