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I have created a new caller app - saved - deployed successfully. However, the new caller app is not appearing in my ANALYSIS or my ASSOCIATIONS LIST. Any clues?

Is there a setting on an MM 5.2 system that only allows ONE user to be logged into a mailbox at one time? I have a HELP DESK mailbox with multiple users that check the same mailbox. The MM is allowing multiplce users to be logged into the mailbox at the SAME TIME - not a good situation.

Any ideas what the problem is here? ATAC says this should work: BlackBerry users cannot open a forwarded voice message. They can open original voice messages – but if a user has forwarded a voice message via Outlook, they cannot open it. iPhone users can open forwarded messages. User opened...

I am trying to install MM on a second MAS and add it to the voice mail domain. After the install on MAS2, I discovered that SQL did not install, so I cannot start the MAS service since it is dependent on the SQL service - which does not exist. Anyone know of a way to install SQL on a MAS? KB...

MAS 4.0 to 5.2 Upgrade with Exchange 2003 H E L P : Anyone have similar issues or have any RECOMMENDATIONS???? SATURDAY: Upgrade completed successfully (third party software installed properly, WebLM installed properly) but could not open VMSC – error that it could not reach the Peer Mail...

Now that MM 5.2 w/SIP integration supports FAX, how does MM hand off an outbound fax to the switch and how does the switch know what extension to use to go off-hook and send out the fax?

MM 5.2 SP5 Patch 1 MAS/MSS - single server Serenade TUI Problem with ONE mailbox 547 - ANYONE KNOW WHAT THE APPLICATION EVENT VIEWER ERRORS BELOW MEAN ?????? I've reset the mailbox security code through MSS web interface User changes security code upon next login - system says "I'm sorry...

When a Serenade user presses 5 to listen to a message from an outside caller, the system speaks "Mailbox (caller ID)" if caller ID is presented or "Mailbox 0" if caller ID is not presented before the message plays. Is there a way to STOP playing this prompt at all before the message ??? Users...

MM 5.2 single server - installed system platform - installed MM template - configured MM - installed patch 8 - now installing SP5 - error in rolling back !! I know this is not good - Anyone successfully applied SP5 to single server? Or anyone had issues applying SP5 to single server?

Trying to apply the System Platform upgrade from 1.1.0.0.10 to 1.1.1 and the server will not recognize files on the USB drive or the DVD!!! I'm building in the shop so server doesn't have access to PLDS. I've spent two days on this! Any ideas ??? H E L P !!!

Can the 5.2 MSS serve as an email server if you are touching the corporate network but not joining the Corporate domain. We have a “banking” customer that wants to put us on a separate VLAN. If we don’t join the Corporate domain, can the MSS send a voicemail via IMAP4 to their Exchange server...

MM 3.1 Can open VMSC but my MAS server is not listed under my VM Domain? The MAS is listed as the Domain Controller in computer management - and everything else looks good - but why can I not see my MAS listed in VMSC? I try to add it and get an error like it's already there -- but it's not...

When tryihng to SAVE changes on the MSS, receive an error that says: Error - you cannot perform this operation without a valid license (3504). The system has not been final registered - don't know if that has any impact or not.

Anytime MM transfers a call, there is NO talkpath. This happens from the Names Directory, normal transfer, zero outs, etc. My transfer is set to FULL per config note. Any ideas??

I am installing MM 5.2 in a single server enivronment (MAS/MSS on one server with System Platform). I have successfully installed System Platform-upgraded and patched. Now, I need to configure the template and it requires the WINDOWS LICENSE KEY - unfortunately, the sticker on the server is...

I have programmed a single server MAS/MSs Rel 5.2. Now need to change the naming convention – of course! My IP addresses are fine, but need to change the server names. Are there "gotchas" to doing this?

I have an MM 5.2 single server system and get this error after running/configuring the wcwso_mm.ovf template. State Application State MAS: running running MSS: running stopped Already stopped and started MAS and MSS and rebooted them both. System Platform has SP...

Any implementations w/ MM 5.x and Lotus Notes thick client?

I have one user on a 3.1 MM that says "locked" when trying to log in via TUI. The web admin does not show that it's locked. I've tried locking and unlocking from the web admin and reset the password, but to no avail. Still says LOCKED from the TUI - any ideas?

When using the Avaya Message Store, can you have some users with the Outlook Client and some users with the Notes Client?