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Good day colleagues, Is there a location from which I may download the encryption .key file after I've generated a Certificate Signing Request on the ASBCE? Thanks in advance for any assistance offered. Mike

Greetings colleagues, Has anyone had the experience of, after successfully logging into System Status, a pop-up window appears with the message "Failed to load main window" and a blank window appears under the menu bar? The firmware version was 9.1.7 but the issue remained after upgrade to...

Greetings colleagues, Has anyone had the great fortune of configuring the ASBCE for a SIP line provided by Avoxi? Appreciate any assistance forthcoming. Blessings, Mike

Greetings colleagues, I think this may have been asked before but I could not find it in my searching. Is there an Avaya site where I may look up the licenses which are assigned to an SD card's serial number? TIA for any assistance.

Greetings colleagues, This inquiry may have been asked in previous years but I am unsure if it has been answered or resolved. The background scenario is this: our country is finally moving from 7- to 10-digit national dialing as a result of adding a new NPA (too many mobile subscribers, I...

Greetings colleagues. Has anyone attempted load a PLDS license file on a R9.0 IPO with ADI licenses present and gotten a "Failed to Log In..." response at the point of uploading? I also noticed in the background of the error pop-up an Embedded File Transfer screen showing the license file...

Hi all, Sorry to be lazy but time is of essence. Does anyone know offhand what PBX and phone firmware are required to run VPN on the 9608? Your help is GREATLY appreciated! Mike

Hi team, What is the general experience using One-X Mobile over VPN via the 4G? cellular network? Our client has great sound quality to his (Android) handset but the internal users get mostly choppy sound. Needless to say the quality is great both ways over the VPN via wifi. Regards, Mike

Hi everyone, I am checking on a newly installed system analog combo, TCM, VCM64 and PRI circuits. They're having random reboots with this Alarm being displayed: ".FATAL DSI Excep address=00000010 d=5 pc=f107fa80 f109b744 f109bc6c f109cbb8 f109cf48 f109d880 IP 500 V2 9.0.0.0 build 829" Has...

Greetings again colleagues, I was wondering if any of you "Bright Sparks" out there have ever achieved calendar mining by the One X Portal to a cloud-based solution such as Google mail or Office 365. If this is indeed possible please enlighten the rest of us by pointing us in the right...

Greeting colleagues and a very Happy not-so-New-Year to everyone. With the withdrawl of the 96x0s I was wondering which phones now support VPN? I think I read before in some PSN that the 1608 and 1616 will support it presently or eventually, but I can't seem to find that information presently...

Dear colleagues IP 500v2 gateway (version 8.1 or 9.0): Does anyone know if SIP trunk licenses need to be duplicated for a non-active (i.e. hot-standby) resilient system or will they be "imputed/transferred" when the primary system fails? Your help will be greatly appreciated, Mike

Good day colleagues Does anyone know if there is a known issue with in-band dialing from the IP Office Video Softphone, One X Portal and Avaya Flare for IP Office? We are currently on 8.1.69. We are able to navigate within Voicemail Pro but are not able to enter Auth Codes when the system...

Good day colleagues The OneX P documentaion says that federation with Google Talk is possible. I've tried tinkering with the configuration settings to experiment with IM chatting to a Google T contact with no success. Has anyone done this successfully who could guide me to the correct...

Good day colleagues, I have two IP500v2's running 8.1.65. The only difference between them is that one is using Mu-Law and the other is using A-Law. I have Softphone ver. 3.2.3.48 67009 running. The problem I am experiencing is that the Softphone is unable to transfer calls when connected to...

Season's Greetings colleagues. I am experimenting with a MagicJack Plus standalone device connected to the the IPO500v2 (f/w 8.1.43) ATM4 UNI port with the default settings for the United States locale. I am able to make outgoing calls fine over the trunk port but am not receiving incoming...

Greetings Colleagues I was wondering if the Linux Application software is supported in a Virtual Machine environment. I have a Quad-core HP server with dual NIC with which I have loaded Win 2k8 Std R2 and setup HyperV. While following the installation manual the section for configuring the NIC...

Greetings again colleagues. Does anyone know of a setting or config file that allows one to adjust the backlight timeout of the 1400 series of digital phones? My unit's backlight stays on for hours on end and sometimes even comes on by itself without any intervention from me (eg. overnight)...

Esteemed colleagues, Greetings and best wishes for the New Year! Please forgive my ignorance which comes from a lack of experience (or perhaps a slip-up in my reading) but can anyone enlighten me as to whether or not the IP Office also supports the i2002 & i2004 models of Nortel phones? My...

Greetings mates We've been experiencing one-way call disconnects (via vpn from Communication Manager) at exactly 3 minutes. When the IP Office calls the CM the call stays up. I've seen the line in the Monitor trace: " 840043403mS ERR: 19.262.1 17297 H323TrunkEP OnMSDRej...