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we're using an IP500 with v5.0.15 software. a 1616 frequently makes pages to around 10 1608 phones. the problem is the first few seconds are fine but it eventually fades until the pager cannot be heard anymore. i tried different codecs and enabled/disabled silence suppression, changed switches...

what IP office applications can we installed in 1 server? we are trying to setup a demo unit server and want to maximize it. for example. can contact store be in the same server with one-x portal. thanks

i have an IP500 with 4 analog trunks and some digital and analog locals and embedded messaging. the problem is when there is an incoming call, embedded vm answers then is transferred to an extension and the caller hangs up before the extension can answer, the phones keep on ringing. when you...

i suddenly cannot upload a MOH file on a particular BCM450. im sure the format of the wav file is correct since i already uploaded this file to another BCM450 without problems. in the file manager of the Music Manager page, i says that i have successfully uploaded the file. but when i add it to...

the AA and VM dont work on the BCM450. every time i press F981 or F985, the set displays a no resource error. AA also dont play the welcome greetins. active applications DNs are 306 to 345. in telephony resources, 306 and 345 and also the low and high values. in application resources, all are...

hello all. im trying to connect an ipLDK-60 to BCM50 r3 using H.323. the BCM50 can call the ipLDK-60 without problems. but when the call is from the ipLDK-60, the BCM's extension will ring and i can answer the call but there is no speech path on both sides. i have checked the config using 2...

I was able to configure 2 ipLDK-60 using H.323. The two can access each others extensions and even the CO line. But the local 147 on system A cannot be reached by the other system’s extensions. Other extensions on system A can call 147 without a problem. Local 147 can also call both extension...

a customer has 1 BCM400 where all their PSTN lines are terminated and 2 BCM50 connected via SIP. calls between the 3 BCMs are successful. the 2 BCM50s can access the PSTN of the BCM400. problem is when an incoming call dials an extension on the BCM50 th caller hears an error the extension is...

all analog phones' LEDs are not lighting when the phone is ringing. its an ipldk-60 with aastral brand analog phones. there are currently around 7 of these aastral phones deployed but none of them have working LEDs. we tested one of these phones to the clients old pabx and its LEDs lit when its...

hello. im trying to setup a system like this. BCM 400 4.0 -> Trixbox -> voip provider. all systems are linked via SIP. but when i dial from the BCM i get an "no route to destination" error. here are some of the details - setting in the IP trunk tab are the ff: destination IP: IP of the...

i managed to setup 2 ipldk-60 connected via H.323. everything is working fine. but i dont know how to configure tandem calling between the two systems. lets say DKT on system 2 can access its local connection to the PSTN and can also access the PSTN of the other system. i have no ip...

i have a BCM 400 4.0 with fax machines connected via ATA. flash + * + 981 for voicemail works. but for F68 for COS it cannot. i have 2 BCM 400 that have this problem. are analog phones' access to features limited?

I have setup a 1 skillset contact center. it has its own DID and is answered by the skillset. everything is working fine on the first caller after i have enable the skillset and logged in the agents. problems is when there is a second caller, he/she hears that the phone is ringing but actually...

is there a way to change the greeting after the name in the VM? when a call is transferred to a voicemail, the recorded name will be played then the default "is not available at the moment. at the tone...." is there a way to change that?