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I installed 18 digital 1416 phones with 5 co lines and the software is 8.1.63 in basic mode. On the combo card I have extension 16 set as the Paging Overhead speaker which connects to a Bogen isolating transformer. I am trying to simultaneously page all phones and the external interM PA amp...

I am taking over for another IT company that attempted to deploy images to 6 pcs with WDS. Lots of windows errors on the pcs - IE corrupt disk errors, ntfs errors etc... Does it seem like more work to use this method of joining to domain than just doing it locally? I would like to know, at what...

IP office 500 8.1.73 I have 2 digital station cards and 1 combo card In an effort to have my digital extensions in order and the analog extensions last Can I put the combo card in the 3rd bay over from the left facing the control unit? Also I have programmed the IPO already then found this out...

IPO 500 with 8.1.73 Customer complains that when dialing slowly the display on 1416 set only displays first 3-4 digits.. Any way to adjust this timer somewhere? Essential Edition.

I am trying to add a soft transfer button to the norstar phones, my Avaya ip office is 8.1.63 running in Basic Mode. Feature *3 doe not work to save to a button. Any ideas?

Having difficulty getting the voicemail to email working. I put all my credentials in under System > SNMP settings. Do I configure the Lan port to connect to the internet or the WAN port to get the AVaya ip office online to connect to the mail server to forward the voicemails to email.? Thanks,

Strange win7 pro issue. I try to connect to a win2008r2 sp1 server via rdp from a win7 pro pc. I get the prompt for username and password but fails to connect 'Because of an error in Data Encryption, this session will end. Please try connecting to the remote computer again.' If i try RDP from...

I have auto attendant 1 set up and for some reason when I try re-record *8401 menu it doesn't save the greeting recording. I press 2 record then 3 to save it says saved but then I press 1 to liste. It is the old greeting Any ideas?

I have a mics 7.1 with PRI I am trying to figure out how to have a Target DID line only ring to a set in my call center on a schedule. Any ideas on how to do this.? Thanks

I have a Compact ICS with 2 lines answered by the AA and press 1 for 221 and 2 for 222 The lines appear on all 8 sets. Customer wants to be able to pick up Line 1 or Line 2 with it is ringing at 221. Is there a way to do this? The line is answered by AA and transferred to 221 but from the other...

I installed my first TDA-50 with the TVA for voicemail. Couple questions. How do I get caller ID to display on ringing on a set that does not have ringing enabled? Is there a way to do this with DND disturb? Also when checking voicemail can the display on the set show the caller ID information...

I have 2bcms networked One side got hacked so I decided to put behind Sonicwall tz100 inside VPN Trouble with bandwidth now audio quality is choppy Where do reduce the bandwidth on the audio path? Can I do sip between sites rather than h323 with bcms?

I have a hunt group 741 that has worked great for a couple years. Outside lines are ringing to to extension 221 nicely. At lunch she forwards the set 221 to Hunt Group 741. There are extension 222 -226 in hunt group 741. If you dial 741 they all ring normally. If you forward extension 221 to 741...

I don't use the quick partner mode much or ever and I am trying to turn ringing off for certain extensions as opposed to it ringing everywhere. Where do I do this? Also In the IP address of the IPO in Quick mode does the gateway need to be 0.0.0.0 like in PBX mode? or should it be the actual...

Is there a way to have hunt group appearance buttons on Norstar phones. I have 2 lines and auto attendant answering them and I want to be able to have the transfered call go to an ext or hunt and have appearance for 2 calls that represent the 2 lines. Can I have it appear and ring on one phone...

i have standard pots lines from telco and customer is complaing of noises on the lines. 7.0 essential with nortel m7324 sets and t7316e any ideas on how to clean up the noise that was not there before on the old norstar system analog lines?

Where is the forward timer to voicemail on the Avaya IP office? I have the main incoming lines ringing at extension 201 and the first ring is absorbed and then by 3rd ring it hits the voicemail. Would prefer 4-5 rings before vmail picks up. Sorry new to IP office coming from Nortel bcm gear.

Just curious what the standard is for putting a On a PUblic IP direct? I have 2 installed and have had issues with hackers poising as a SIP provider and some how managing to gain access to the H323 trunks and make calls out the analog lines at the other of the networked Bcm. Should I move these...

Hi, I have 2 BCM50s with 2x GateWay & 2 Trunk MCDN and Q-Sig on both BCMs. Both have Public Dynamic IPs. Does anyone have pointers on getting these 2 BCM networked together. It has been a while since I did the BCM course and have never needed to network 2 together until now. thx

Will the BCM 50 detect Fax/Modem Tone through Autoattendant and route the call to a modem connected to an ATA port? Thank you for any response.