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No expert here... I am using OSDM V5.01 and connecting to a 7400 s/w version 08 12 18 V4.30b The problem I am having is to display programming 2.6.8, the PRI Trunk data. Over multiple sites I am getting what looks to be a Java error.The thrust of the message is:"Index out of bounds". The...

I have the following scenario: Incoming calls go to an IVR, arriving at "System A" transiting via E1s to "System B" and being answered via an IVR system that has LSE1s as the connections in. The IVRs have an option of transferring to the attendants, which are on "System A". So far all is OK...

2.02. Is this a card option (2,01I) or a server (1002)? Have you got a Ghost image? If a 1002 type server, have you considered that the raid may be the issue?

I have a Miran 2 that is not working as expected. The issue is that I have announcements, and can not administer them via TUI only. I can listen to the channels, but can neither delete the current assignment, nor add and announcement to a vacant channel. The general response is "there are no...

A slightly complex scenario, so please bear with me..... I have a network of systems with Rel 4, 4.5 and 5.5 software (21 switches in all). My switches have E1 tielines in a star / mesh setup. The problem is that if an extension (digital or analog) initiates a carrier call, then attempts a...

A question.... On a CC6, what is the maximum number of concurrent Supervisors that can be running real time displays? I have found in the Rel 6 release notes that the number of active supervisors increases from 150 to 350. At this point I am guessing that this is the answer. Thanx

I have a CC6 system, and am struggling to get an interpretation of the Licensing limits that I have. This has come about for a few reasons, but simply, I have a configuration expansion of users (TNs and Agents) that need to be added, and it would appear that I have a database sizing issue. The...

A story.... We have 3 M2250 consoles, and on these consoles we have Plantronics M12 amplifiers. It is believed that the headsets are H251N. The issue we have is that on an intermittent basis (maybe 3 - 5 times a day), our attendants answer a call and there is a period of silence (typically...

A story.... We have 3 M2250 consoles, and on these consoles we have Plantronics M12 amplifiers. It is believed that the headsets are H251N. The issue we have is that on an intermittent basis, our attendants answer a call and there is a period of silence (typically between about 10 - 40...

Scenario: A CP PIV system running Rel 4.5 . CP 0 is OK, however I have a problem with CP 1 going into a disabled state. When you access CP 1 via J25, you get the indication that the "e-drive" is not accessable. When you have a look into CP 0 there is in fact an e-drive. It seems to be used...

Hopefully this will make sense: I have 2 SCCS systems (Rel 5) plus an NCC. SCCS/ NCC patching is current. Between the 2 sites, I have 2 x 30Ch E1 links. One link is split into 2 x routes, the other is a 30Ch route. The E1s each have their own Dch. The routes are in ESN between the switches...

An interesting, and frustrating problem... 2 systems... both 1000M one being Rel 4.5 the other being 4.0. The systems have a tie route configured including anti tromboning (and herein lies the start of my problem). Almost all call scenarios except 1 that I have identified works. The one that...