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I'm trying to understand how to configure the 2nd Layer 2 Switch Port. The documentation refers to the 2nd port being used to connect to a 2nd LAN. I'm a bit confused as you can only assign the same IP address to both ports. Is there any way to configure the 2nd port for redundancy/concurancy?

We have a small system of a Mitel 3300ICP + 6100 + 6160 but were wondering if it's possible to utilize any part of it as an autodialer to an external distribution list. We'd like the system to call a number of our users and play an automated information message. The list of users is always...

I did try this question in the server forum and didn't get very far - I hope this is the right place: -------- I have an annoying problem with the Component Services MMC Snap-In - whenever someone adds a computer connection to another server using that Snap-In becomes really slow (if the server...

I have an annoying problem with the Component Services MMC Snap-In - whenever someone adds a computer connection to another server using that Snap-In becomes really slow (if the server stops being available it's much worse). If I wait long enough I might get the option to delete that server...

We have a relatively small Helpdesk (<20 agents) but whenever we get a sudden peak in demand the Mitel 6160/Inteligent Queue site grinds to a halt - which is a bit of a problem as we need to change our answerphone message through it. I've done some basic performance monitoring and...

We have some weird behaviour using the Phonebook system on our Mitel 3300 network - it's something that's probably been the case since the system was installed but as people are getting used to using it I'm getting a few more complaints - when searching the Phonebook from the phone (through the...

For some reason users are not able to dial into our voicemail system from the outside. The internal number used for voicemail (6666) is outside our DDI range and a unique number in the DDI range has been configured to point to this system. When you dial this number internally it works great but...